Ratings based on 549 Verified Reviews

4.1 out of 5
61% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 11, 2019
Comment from Hotel Management
Jun 19, 2019 by Hotel Isabel , Hotel Management
Gracias por su comentario esperamos ser siempre su elección y atenderle cada vez mejor. Que tenga excelente dia.!
5 out of 5
by A verified traveler

Posted Apr 28, 2019
Comment from Hotel Management
May 3, 2019 by T, Hotel Management
Muchas gracias por su calificación esto nos ayuda a brindarle un mejor servicio, fue un gusto haber contado con su estadía, que tenga un buen día.
4 out of 5
by A verified traveler

Great overall

Posted Apr 25, 2019 on Hotels
Very nice location and good staff. The condition of the bathroom's showerheads could be improved, since they let little water out. It's also a bit hard to calibrate the water's temperature. That would be my only nitpick.
Comment from Hotel Management
Apr 25, 2019 by HOTEL ISABEL, Hotel Management
Thank you so much for your feedback, we are working hard in order to offer you a better service, hope you can come and visit again, the next time we are not going to disappoint you, greeting from Hotel Isabel staff.
4 out of 5
by A verified traveler

Posted Apr 22, 2019
I liked the family atmosphere of the place. I did not liked the swimming pool was a little bit cold...
Comment from Hotel Management
Apr 23, 2019 by HOTEL ISABEL, Hotel Management
Thank you so much for your feedback, hope you can come again soon.
4 out of 5
by A verified traveler

Good stay

Posted Apr 21, 2019 on Hotels
Great and friendly service. The hotel was clean.
Comment from Hotel Management
Apr 21, 2019 by HOTEL ISABEL, Hotel Management
Thank you so much for your feed back, hope you come back. :)
4 out of 5
by A verified traveler

Posted Apr 1, 2019 on Hotels
Very comfortable and affordable stay.
Comment from Hotel Management
May 3, 2019 by HOTEL ISABEL, Hotel Management
Hola muchas gracias por sus comentarios esto nos ayuda a brindarle un mejor servicio.
3 out of 5
by A verified traveler

Posted Mar 27, 2019 on Hotels
Comment from Hotel Management
May 3, 2019 by HOTEL ISABEL , Hotel Management
Hola muchas gracias por sus comentarios esto nos ayuda a brindarle un mejor servicio.
1 out of 5
by A verified traveler

Disappointed

Posted Mar 17, 2019 on Hotels
Not what the picture shows
Comment from Hotel Management
Mar 22, 2019 by HOTEL ISABEL, Hotel Management
Muchas gracias por sus comentarios esto nos ayuda a brindarle un mejor servicio, fue un gusto haber contado con su estadía, que tenga un buen día.
5 out of 5
by A verified traveler from Orlando

Posted Mar 12, 2019
The hotel staff is very helpfull the hotel need some update but still is confortable and very well located in a quiet area of Gualajara, close to American consulate. The staff is most of young people very helpfull my best gratitude to all of them
Comment from Hotel Management
Mar 17, 2019 by HOTEL ISABEL, Hotel Management
Agradecemos sus comentarios esto nos ayuda brindarle un mejor servicio, esperemos podamos contar con su visita nuevamente, que tenga un excelente dia.
4 out of 5
by A verified traveler

Posted Mar 1, 2019 on Hotels
Comment from Hotel Management
Mar 6, 2019 by HOTEL ISABEL, Hotel Management
Muchas Gracias por sus comentarios esto nos ayuda a brindarle un mejor servicio en su proxima visita, esperamos que tenga usted un buen dia. :)