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Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 2 Twin Beds, View (Town View)
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Suite
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 King Bed
Room with view
452 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Mountain View
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, View (Town View)
Room with view
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 2 Twin Beds, Mountain View
Room with view
409 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Mountain View
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Alpine Suite
Room with view
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, Mountain View
Room with view
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, View (Town View)
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, City View
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxurious slopeside hotel with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Business center
Laundry facilities

Location

Offering ski-in/ski-out access, this hotel in Bansko is in the mountains, 0.1 mi (0.2 km) from Bansko Ski Resort, and close to winter activities such as skiing lessons and snowshoeing. Dobrinishte Ski Resort is 5.9 mi (9.5 km) away.

Hotel Features

Ski into Kempinski Hotel Grand Arena, where you can enjoy a drink at the bar/lounge and relax in a full-service spa.

Room Amenities

All 123 rooms boast deep soaking tubs and offer free WiFi and balconies. 24-hour room service and minibars are standard, as are LCD TVs with cable channels.

Languages Spoken

  • Bulgarian

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Kempinski Hotel Grand Arena

Pirin Street 96, Bansko, 2770

Hotel Amenities

Hotel Amenities

During the winter, enjoy onsite recreation like downhill skiing and snowmobiling. Enjoy a treatment at the full-service spa and a swim in one of the 3 indoor and 2 outdoor swimming pools after a day on the slopes. Kempinski Hotel Grand Arena helps provide the perfect winter holiday with ski storage and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 poolside bars and 2 bars/lounges.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. A complimentary breakfast is offered. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, a complimentary children's club, and an outdoor tennis court. Parking is available onsite for a surcharge.

Kempinski Hotel Grand Arena is a smoke-free property.

  • Library
  • Bar/lounge
  • Number of indoor pools - 3
  • Number of outdoor pools - 2
  • Elevator
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Conference space size (meters) - 250
  • Number of meeting rooms - 4
  • Terrace
  • Ski-in/ski-out access
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Outdoor tennis court
  • Total number of rooms - 123
  • Number of floors - 5
  • Number of buildings/towers - 5
  • Airport transportation (surcharge)
  • Tennis on site
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Number of poolside bars - 2
  • Full-service spa
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2005
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Number of coffee shops/cafes - 2
  • Smoke-free property
  • Outdoor seasonal pool
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Ski storage
  • Number of restaurants - 3
  • Conference space size (feet) - 2691
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • Bulgarian
  • English

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Kempinski Hotel Grand Arena offers 123 air-conditioned accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 27-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Turndown service
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Cribs/infant beds (surcharge)
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • Slippers
  • Balcony

Where to Eat

Guests are offered a complimentary buffet breakfast.

Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools and 3 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling on site
  • Safari nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Snowshoeing nearby
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Fitness classes on site
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Downhill skiing on site

Spa Services

Kempinski The SPA has 12 treatment rooms. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per stay.
  • Cribs (infant beds) are available for EUR 20 per stay.

Pets

  • Pets allowed for an extra charge of EUR 20 per pet, per night, plus a one-time cleaning fee of EUR 25
  • 1 per room (up to 22 lbs)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

Debit cards

Online Penalty Collection

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.67 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 160 per person (one-way)
  • Self parking fee: EUR 5 per day
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Arena Grand Hotel
  • Grand Arena Hotel
  • Grand Hotel Arena
  • Hotel Grand Arena
  • Kempinski Grand Arena
  • Kempinski Grand Arena Bansko
  • Kempinski Grand Arena Hotel
  • Kempinski Grand Hotel Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena Bansko
  • Kempinski Hotel Bansko
  • Kempinski Resort Grand Arena
  • Kempinski Grand Arena Bansko
  • Kempinski Hotel Grand Arena Hotel
  • Kempinski Hotel Grand Arena Bansko
  • Kempinski Hotel Grand Arena Hotel Bansko

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

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