Ratings based on 1,154 Verified Reviews

4.2 out of 5
85% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Sep 20, 2019
Very nice place and close to town friendly staff I would stay again
5 out of 5
by A verified traveler

Posted Sep 13, 2019
I was extremely pleased with this resort as I always am. My fiancé and I really enjoyed the friendly and attentive staff. They are so kind and always ready to assist you in whatever way they can. The place is exceptionally clean from the rooms to the grounds. The wonderful ladies at the spa are always so sweet and helpful. I can’t say enough about them. On the other hand, Although I purchased a garden view room, I actually stayed in a room facing other units. I didn’t have much of a view anything. The staff was quick to try to accommodate us which was great but we decided to stay in our original room. Given that it was low season, it would have been nice to have stayed in an actual garden view from the beginning. Thank you Villa Del Arco staff for your outstanding service and commitment to excellence. From the minute we arrived, I felt like I was home and that’s why I return time and time again.
Comment from Hotel Management
Sep 14, 2019 by Misael Chan, Hotel Management
Dear Guest, Thank you for providing us the opportunity of hosting you at Villa del Arco Beach Resort & Spa and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests' satisfaction possible. It will be an honor for Villa del Arco Beach Resort & Spa to have you back and offer you our sincere hospitality on your next visit. Kind regards,
4 out of 5
by A verified traveler

Posted Sep 8, 2019
Electricity went out on our last night, no AC at all , couldn't charge our phones and no entertainment to enjoy in our rooms!!The entire staff is great but the upper management suck!!!we did not get at least refund for the last night of our stay !!! The hotel is great and service its awesome!! But management needs training on how to make it up to guests when unfortunate events happened!!
Comment from Hotel Management
Sep 9, 2019 by Arturo Esponda General Manager Villa del Arco Bea, Hotel Management
Dear Adriana Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards,
5 out of 5
by A verified traveler

Posted Aug 18, 2019
Comment from Hotel Management
Aug 20, 2019 by Luis Carlos Rombold General Manager Villa del Ar, Hotel Management
Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. Your rating inspires us to keep making our guests' satisfaction possible. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards,
5 out of 5
by A verified traveler

Posted Aug 4, 2019
Comment from Hotel Management
Aug 5, 2019 by Luis Carlos Rombold General Manager Villa del Ar, Hotel Management
Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards,
2 out of 5
by A verified traveler

Posted Jul 23, 2019
I waited 10-15min in line for check in. I thought there was no one else to help, but to my surprise as soon as a lighter skin person got in line. Someone came from the back office to help them. I was shocked. The rest of the staff was nice and tentative. The restaurants serve tasty food.
Comment from Hotel Management
Jul 23, 2019 by Misael Chan, Hotel Management
We apologize for such inconvenience. I will work with my staff to be proactive and treat everyone as deserved.
5 out of 5
by A verified traveler

Posted Jun 19, 2019
Everything was great would stay again and recommend to others
Comment from Hotel Management
Jun 20, 2019 by Misael Chan, Hotel Management
Thank you for your comments. It is always to see you back to Cabo. Villa del Arco will be ready to welcome you again. Sincerely yours,
5 out of 5
by A verified traveler

Spring Break 2019

Posted Apr 21, 2019 on Hotels
Comment from Hotel Management
May 20, 2019 by Luis Carlos Rombold General Manager Villa del Ar, Hotel Management
Dear Dana Thank you for providing us the opportunity of hosting you at Villa del Arco and for taking the time to share your experience with us. It will be an honor for Villa del Arco to have you back and offer you our sincere hospitality on your next visit. Kind regards,
5 out of 5
by A verified traveler from Seattle, USA

Posted Apr 15, 2019
We LOVED our stay here, felt like paradise. Well set up, thoughtful, the treated water onsite reduced some of the travel stress, it's overall well staffed and well cared for. As long as you avoid the timeshare pressure on check-in, this place is great.
Comment from Hotel Management
Apr 15, 2019 by Luis Rombold General Manager Villa del Arco Beach, Hotel Management
Thank you for providing us the opportunity of hosting you at Villa del Arco Beach Resort and Spa I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. It will be an honor for Villa del Arco Beach Resort and Spa to have you back and offer you our sincere hospitality on your next visit Kind Regards,
5 out of 5
by A verified traveler from Minneapolis, us

Posted Mar 6, 2019
Amazing view of Lands End and the best spot on the Sea of Cortez for swimming. Beautiful sand beaches to walk for miles. It is walkable into downtown Cabo and the marina. The rooms are wonderful, outdoor balcony with gorgeous views. I highly recommend this property, the staff are wonderful. Thank you Villa de Arco. The appliances in the room worked well, but it would be convenient to have a small container of dishwasher detergent as you used to provide. The refrigerator fan was loud intermittently, and the bottom rack of the dishwasher needs repair.
Comment from Hotel Management
Mar 7, 2019 by Luis Rombold , Hotel Management
Dear (nombre) Thank you for taking the time to share your comments with us and for trusting us your vacation. I’m sorry that we did not provide the experience that you and your family expected. It is very important for us to know the areas we need to improve. You may rest assured that your comments about some appliances like the refrigarator and dishwasher will be taken into consideration and we will act in a timely manner to prevent this from happening again. It would be an honor to have the opportunity to host you again and show you the improvements we have made. Kind Regards, Luis Rombold General Manager Villa del Arco Beach Resort and Spa