Ratings based on 214 Verified Reviews

4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Florida

Posted Sep 19, 2019
Room was new and had a great shower. Employees very nice.
5 out of 5
by A verified traveler

Posted Sep 17, 2019
This was a short stay for my husband and I, however it was a night we will never forget. Everyone was very welcoming, it was fun to let loose and walk around the casino with our drinks and gamble. The dragon fly lounge was phenomenal, the band playing had such high energy and we stayed until they closed. The nice part was the grab and go restaraunt that was open 24 hours since after drinking we needed some 3am food! My only grumble was the breakfast buffet, nice service but food was very mediocre. For the price its hard to complain, wish we didnt have to leave so soon!
5 out of 5
by A verified traveler

Posted Sep 17, 2019
Alcohol beverages not complimentary. Otherwise nice environment.
5 out of 5
by A verified traveler

Posted Sep 16, 2019
The hotel was great, the pool, the breakfast and comfort was great. Casino was ok, surrounding areas was ok, not really close to a lot.
4 out of 5
by A verified traveler

Posted Sep 16, 2019
the bathroom shower was great i loved the different shower heads. wish there were more places to eat in the area.... breakfast buffet was ok, and the sever wasn't very friendly
5 out of 5
by A verified traveler

Posted Sep 11, 2019
Hotel room was very nice and the steakhouse was very good great service.
Comment from Hotel Management
Sep 12, 2019 by Dan, Hotel Management
We appreciate your feedback and will be looking for another great stay with us at the Castle.
5 out of 5
by A verified traveler

Posted Sep 9, 2019
Comment from Hotel Management
Sep 13, 2019 by Crystal - Front Desk Supervisor, Hotel Management
Thank you for choosing it stay with us. We appreciate your business and your feedback. We hope you come stay with us again. Sincerely,
5 out of 5
by A verified traveler

Posted Sep 8, 2019
Comment from Hotel Management
Sep 8, 2019 by Crystal, Front Desk Supervisor, Hotel Management
Thank you for your recent stay here at the Cliff Castle Casino Hotel. We appreciate your feedback. Come see us again soon. Sincerely,
5 out of 5
by A verified traveler

Posted Sep 7, 2019
Comment from Hotel Management
Sep 8, 2019 by Crystal, Front Desk Supervisor, Hotel Management
Thank you for stay with us. We appreciate your business and your feedback. Sincerely,
4 out of 5
by A verified traveler

Posted Sep 5, 2019
Comment from Hotel Management
Sep 7, 2019 by Dan, Hotel Management
We thank you for your response and will be looking forward to your next visit real soon.