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Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Terrace Suite with Plunge Pool
1862 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Beachfront Casita Suite w/ Private Pool
1098 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean View Penthouse Ste w/plunge pool
Room with view
2874 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Beachfront Two Story Casita Suite w/ Plunge Pool
1206 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Casita Suite w/Private Pool
Room with view
1098 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Two Story Casita Suite w Plunge Pool
Room with view
1205 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, Ocean View
Room with view
957 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean View Terrace Suite W/ Plunge Pool
Room with view
1862 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite
958 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Swim Up Suite W/ Private Garden
1098 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only beach property

Expedia Insiders Select™ Winner 2015

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Smoke-free property
24-hour front desk

Location

Situated by the ocean, this all-inclusive property is 0.8 mi (1.3 km) from Punta Sam Ferry Terminal and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. Gran Puerto Pier is 4.8 mi (7.8 km) away.

Resort Features

Guests of this beach property will appreciate convenient onsite amenities such as a spa tub and a fitness center.

Room Amenities

All 109 rooms boast private spa tubs and jetted tubs, plus free WiFi and LED TVs with satellite channels. Guests will also find free minibar items, furnished balconies, and sitting areas.

Languages Spoken

  • English

Show all languages

Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive

Condominio Playa Mujeres, Playa Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities

Not included

  • Airport transfers

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Additional gratuities accepted
  • Fitness facilities included
  • All food and beverages included
  • All available beverages included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Snorkeling included

Hotel Amenities

Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive features a full-service spa, a marina, and 3 outdoor swimming pools. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a spa tub, a fitness center, and a rooftop terrace. Complimentary self parking and valet parking are available on site.

Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Couples/private dining
  • Number of outdoor pools - 3
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 7
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Marina on site
  • Poolside bar
  • Swim-up bar
  • Free breakfast
  • Spa treatment room(s)
  • Turkish bath/Hammam
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2009
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Limo or Town Car service available
  • Smoke-free property
  • Spa services on site
  • Proposal/romance packages available
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 4
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Airport transportation
  • Beach towels
  • Spa tub
  • Total number of rooms - 109
  • Number of floors - 4
  • Wedding services
  • Number of buildings/towers - 10
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Free valet parking

Room Amenities

Beloved Playa Mujeres Couples Only by The Excellence Collection All Inclusive offers 109 air-conditioned accommodations with private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Playa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Furnished balcony
  • LED TV
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Ceiling fan
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Private spa tub
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Aroma // Dress Code - This fine-dining restaurant overlooks the garden.

Isla Grill // Dress Code - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Lupita // Dress Code - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Mar // Dress Code - This beachfront restaurant serves lunch only. Open daily.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Kayaking on site
  • Scuba diving nearby
  • Parasailing on site
  • Yoga classes/instruction on site

Spa Services

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 8:00 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Debit cards not accepted

No rollaway/extra beds available

No cribs (infant beds) available

Minimum guest age is 18

Please note, some room types at this property are not available when booking a stay with children.

Caters to adults only

Hotel Names

  • Beloved Hotel
  • Beloved Hotel All Inclusive
  • Beloved Hotel Playa Mujeres
  • Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres
  • Playa Mujeres Beloved Hotel
  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group
  • Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
  • Beloved Excellence All Inclusive AdultsOnly
  • Beloved Playa Mujeres Excellence AdultsOnly
  • Beloved Excellence AdultsOnly
  • Beloved Playa Mujeres by Excellence Group All Inclusive
  • The Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres by Excellence Group
  • Beloved Mujeres Excellence In

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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