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Hard Rock Hotel Cancun - All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
1,139 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Aquaworld
    9 min walk
  • Popular Location
    Cancun Interactive Aquarium
    2 min drive
  • Popular Location
    Maya Cancun Museum
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive
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Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-16. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on the beach, Hard Rock Hotel Cancun - All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good shopping. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Traveling with kids? Don't miss Delphinus Dreams and Ventura Park Cancun. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Aquaworld - 9 min walk
    • Popular Location
      Cancun Interactive Aquarium - 2 min drive
    • Popular Location
      Maya Cancun Museum - 3 min drive
    • Popular Location
      Iberostar Cancun Golf Course - 4 min drive
    • Popular Location
      La Isla Shopping Mall - 5 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

    Restaurants

    • The Market – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
    • Frida – Restaurant offering Mexican cuisine. Serves lunch and dinner.
    • Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner.
    • Zen – Restaurant offering Asian cuisine. Serves dinner.
    • Ipanema – Restaurant offering Brazilian cuisine. Serves dinner.
    Questions about this property?Find answers

    About this property

    Hard Rock Hotel Cancun - All Inclusive

    Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants. All 601 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include free minibar items, balconies, and LCD TVs.

    All inclusive details

    All-inclusive room rates at Hard Rock Hotel Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)
    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.
    Land activities
    Fitness facilities
    Tennis
    Tennis lessons
    Volleyball
    Lessons/classes/games
    Aerobics
    Dancing
    Language
    Water fitness
    Kids' club
    Supervised activities for children between 4 and 12 years old

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking

    • Parking (limited spaces)
    • Free self parking
    • Free valet parking

    Food and Drink

    • Food and drink
    • Free buffet breakfast available daily 7 AM–11 AM
    • All buffet and à la carte meals, snacks, and beverages included
    • 6 restaurants
    • 2 swim-up bars, 2 poolside bars and 4 bars/lounges
    • 24-hour room service

    Things to do

    • Game room
    • Pool
    • Full service spa
    • Shopping onsite
    • Golfing nearby
    • Pool table
    • Fitness center/gym
    • Kids pool
    • Spa services onsite

    Family friendly

    • Grocery/convenience store
    • Outdoor pool
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
    • Children's pool
    • Free WiFi
    • Outdoor tennis court
    • Playground on site
    • Arcade/game room

    Conveniences

    • Grocery store
    • Gift shops and newsstand
    • ATM/banking
    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Daily housekeeping
    • Concierge
    • Tours/ticket assistance
    • Multilingual staff
    • Porter/bellhop

    Business Services

    • Conference space
    • Meeting Rooms
    • Business Center

    Outdoors

    • Garden
    • Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • Wheelchair accessible parking
    • In-room accessibility

    Spa

    • Number of treatment rooms - 19
    • Outdoor treatment areas
    • Couples treatment rooms
    • Manicures and pedicures
    • Body treatments
    • Facial treatments
    • Massages

    Room amenities

    Bedroom

    • Premium bedding
    • Air conditioning
    • Blackout drapes/curtains

    Bathroom

    • Shower
    • Hair dryer
    • Bathrobes
    • Private bathroom
    • Free toiletries

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and Drink

    • Coffee/tea maker
    • Minibar

    Outdoor Space

    • Balcony or patio

    More

    • In-room safe
    • Iron/ironing boards
    • Connecting/adjoining rooms available
    • Desk

    Nearby things to do

    Activities

    An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
    • Pilates classes on site
    • Playground on site
    • Golfing nearby
    • Basketball on site
    • Beach volleyball on site
    • Golf lessons available nearby
    • Yoga classes/instruction on site

    Where to eat

    Where to eat
    The Market – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
    Frida – Restaurant offering Mexican cuisine. Serves lunch and dinner.
    Ciao – Restaurant offering Italian cuisine. Serves breakfast and dinner.
    Zen – Restaurant offering Asian cuisine. Serves dinner.
    Ipanema – Restaurant offering Brazilian cuisine. Serves dinner.
    4.4

    Excellent

    5 - Excellent
    691
    4 - Good
    262
    3 - Okay
    110
    2 - Mediocre
    46
    1 - Poor
    30
    4.4
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    4/5 Good

    7.5/10 We took a family trip with the kids and our original room had a very strong odor like glue or something similar to that. It was so strong for us let alone the little ones. We called them Immediately to request a room change and they did within 10 minutes, however we felt like that should have been checked prior to our arrival. You couldn’t miss the smell (minor hick up) no big deal. The next day and after a long day at the beach & pool with the kids. We came back to a room that looked like got missed my housekeeping. We were shocked because that was not expected at all (MAJOR HICK UP). No fresh towels nothing has been touched didn’t even take the trash that had diapers. All we wanted at that moment was a clean room after a long day and that didn’t happen. We waited another 10 min just for towels. that was not expected from from the Hard Rock. The positives: Beach front. Great staff. Ciao, Zen, and the Market are nice restaurants. I would recommend the Market If you are with kids. It’s a buffet place, you have a lot of options and you don’t have to wait 15 minutes to get your food. Our 5 years old daughter loved it because she could pick what she wanted to eat right there instead of ordering from the menu and wait. The kids club is a must go place for families with children. They have daily activities and they can keep them entertained there. All inclusive but tipping goes a long way. If you take care of the stuff they definitely hook you up.

    Stayed 3 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Sep 2019

    5/5 Excellent

    Everything was amazing the food was great and the service was awsome as well. will recommend my friends and family to stay there.

    Stayed 7 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Aug 2019

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