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Hotel Casa Maya

Star Rating
3.5 out of 5

Information

Reviews

4.0 / 5Very Good
1,017 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Langosta Beach
    4 min walk
  • Popular Location
    Tortuga Beach
    12 min walk
  • Popular Location
    Turtle Beach
    3 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-15. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located on the beach, Hotel Casa Maya is in Cancun's Zona Hotelera neighborhood, a walkable area with good shopping. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Delphinus Dreams and Cancun Interactive Aquarium. Aquaworld and Ventura Park Cancun are also worth visiting. Our guests love the resort's location for the sightseeing.

    What's nearby

    • Popular Location
      Langosta Beach - 4 min walk
    • Popular Location
      Tortuga Beach - 12 min walk
    • Popular Location
      Turtle Beach - 3 min drive
    • Popular Location
      Caracol Beach - 4 min drive
    • Popular Location
      Cancun Convention Center - 8 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

    Restaurants

    • La Veranda – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
    • Las Brisas – Restaurant offering international cuisine. Serves lunch and dinner.

    About this property

    Hotel Casa Maya

    Spend the day relaxing on the beach or at a marina before returning for a meal at one of Hotel Casa Maya's 2 restaurants. All 370 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Room service, coffee makers, and hair dryers are among the other amenities available to guests.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking

    • Free self parking
    • Free parking nearby

    Food and Drink

    • Food and drink
    • 2 restaurants and 1 coffee shop/café
    • 2 bars/lounges, 1 beach bar and 1 poolside bar
    • Room service available

    Things to do

    • Pool
    • Golfing nearby
    • Fitness center/gym
    • Kids pool
    • Spa services onsite

    Family friendly

    • Number of outdoor pools - 2
    • Grocery/convenience store
    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Family property
    • Children's pool
    • Free WiFi
    • Snack bar/deli
    • Outdoor tennis courts - 2
    • Laundry facilities

    Conveniences

    • Grocery store
    • Gift shops and newsstand
    • ATM/banking
    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • Grocery shopping service
    • 24-hour front desk
    • Daily housekeeping
    • Tours/ticket assistance
    • Multilingual staff

    Business Services

    • Business Center

    Outdoors

    • Garden

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • Wheelchair accessible parking
    • In-room accessibility

    Spa

    • Manicures and pedicures
    • Body wraps
    • Body treatments
    • Body scrubs
    • Facial treatments
    • Aromatherapy treatments
    • Hydrotherapy treatments
    • Massages

    Room amenities

    Bedroom

    • Air conditioning
    • Cribs available
    • Blackout drapes/curtains

    Bathroom

    • Hair dryer
    • Private bathroom
    • Free toiletries

    Entertainment

    • Flat-screen TV
    • Cable channels

    Food and Drink

    • Coffee/tea maker

    More

    • In-room safe
    • Iron/ironing boards
    • Connecting/adjoining rooms available

    Nearby things to do

    Activities

    Outdoor tennis courts and a marina are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center. Guests under 18 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
    • Golfing nearby
    • Snorkeling nearby
    • Parasailing nearby
    • Beach volleyball on site
    • Volleyball on site
    • Skydiving nearby
    • Windsurfing nearby
    • Yoga classes/instruction on site
    • Pilates classes on site
    • Beach yoga on site
    • Ecotours nearby
    • Boat tours nearby
    • Segway rental/tour nearby
    • Basketball on site
    • Golf lessons available nearby
    • Personal motorized watercraft on site
    • Kayaking nearby
    • Scooter/moped rentals nearby

    Where to eat

    Where to eat
    La Veranda – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.
    Las Brisas – Restaurant offering international cuisine. Serves lunch and dinner.
    4.0

    Very Good

    5 - Excellent
    345
    4 - Good
    448
    3 - Okay
    151
    2 - Mediocre
    43
    1 - Poor
    30
    4.3
    Cleanliness
    4.1
    Service and Staff
    3.9
    Amenities
    3.8
    Property condition

    5/5 Excellent

    The inside resturant was closed for repairs but i saw bno workers inside

    Stayed 5 nights in Sep 2019

    4/5 Good

    I booked a suite with a ocean view with newly modern style room stated on booking information. When i arrived i got a room that was modern but did not have a oceanfront view , So i was told just stay in this room for the night and we will switch you to a beachfront room tomorrow , Which they did but this room was so outdated it looked like a room from the year 1975. Which i stayed in this room because it had a great view of the pool and the Beach/Ocean. The elevator needs to be repaired i almost lost my arm , The elevator closed on my arm and i could not stop the door from closing , I believe this would be dangerous . I witnessed this several times during my stay on other guests as well. But i have to say the staff, the pool and the beach was excellent and i did enjoy my stay and the beach was clean and maintained perfectly . This was my second time at this Hotel and i would return . I hope they make some improvements cause this place is enjoyable despite some issues.

    Stayed 6 nights in Sep 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Sep 2019

    5/5 Excellent

    Excellent

    staff are so sweet and welcoming. I highly recommend this hotel

    Stayed 6 nights in Aug 2019

    3/5

    This hotel is 35years old but still very nice for the price and location. Staff are very friendly and near boat trip rides to the island off Cancun.

    Stayed 1 night in Sep 2019

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