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Hyatt Zilara Cancun - All Inclusive - Adults Only

Star Rating
4.5 out of 5

Information

Reviews

4.7 / 5Exceptional
3,775 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    La Isla Shopping Mall
    15 min walk
  • Popular Location
    Cancun Interactive Aquarium
    16 min walk
  • Popular Location
    Forum Beach
    20 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Choose your room

Book online or call:

1-800-238-0767
  • Junior Suite Double

    Room Amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free Parking
    • All-Inclusive
    Price is $412
    per night
    We have 5 left
    It only takes 2 minutes
  • Ocean View Junior Suite King

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free Parking
    • All-Inclusive
    Price is $457
    per night
    It only takes 2 minutes
  • Ocean Front Junior Suite King

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free Parking
    • All-Inclusive
    Price is $484
    per night
    We have 4 left
    It only takes 2 minutes
  • Ocean Front Junior Suite Double

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free Parking
    • All-Inclusive
    Price is $484
    per night
    We have 3 left
    It only takes 2 minutes
  • Junior Suite King

    Room Amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    • Free self parking
    • All-Inclusive
    Price is $936
    per night
    We have 5 left
    It only takes 2 minutes

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Hyatt Zilara Cancun - All Inclusive - Adults Only is in the entertainment district and on the beach. The area's natural beauty can be seen at Tortuga Beach and Forum Beach, while Cancun Interactive Aquarium and Aquaworld are popular area attractions. Delphinus Dreams and Ventura Park Cancun are not to be missed. Our guests appreciate the property's location for the nightlife and sightseeing.

What's nearby

  • Popular Location
    La Isla Shopping Mall - 15 min walk
  • Popular Location
    Cancun Interactive Aquarium - 16 min walk
  • Popular Location
    Forum Beach - 20 min walk
  • Popular Location
    Cancun Convention Center - 4 min drive
  • Popular Location
    Caracol Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • La Adelita Cantina – Theme restaurant with a bar offering Mexican cuisine. Open daily.
  • Asiana – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Maria Marie – Restaurant offering fusion cuisine. Serves dinner daily.
  • Chefs Plate – Restaurant offering international cuisine. Serves dinner daily. Reservations required.
  • Spice – Fine-dining restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Hyatt Zilara Cancun - All Inclusive - Adults Only

Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - All Inclusive - Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 307 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are LED TVs with cable channels.

All inclusive details

All-inclusive room rates at Hyatt Zilara Cancun - All Inclusive - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Snorkeling
Surfing/boogie boarding
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga
Entertainment
Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - midnight
Express check-in
Minimum check-in age - 18

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants and 1 coffee shop/café
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Aerobics classes
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean
  • Spanish

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (6781 square feet)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Nearby things to do

Activities

  • Golfing
  • Parasailing
  • Snorkeling
  • Water skiing

Where to eat

  • La Adelita Cantina – Theme restaurant with a bar offering Mexican cuisine. Open daily.
  • Asiana – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Maria Marie – Restaurant offering fusion cuisine. Serves dinner daily.
  • Chefs Plate – Restaurant offering international cuisine. Serves dinner daily. Reservations required.
  • Spice – Fine-dining restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
4.7

Exceptional

5 - Excellent
2,925
4 - Good
586
3 - Okay
152
2 - Mediocre
60
1 - Poor
52
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.7
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 5 nights in Oct 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 5 nights in Oct 2019

5/5 Excellent

I loved the place with every single person in there

Stayed 4 nights in Oct 2019

5/5 Excellent

The staff was amazingly friendly abd the view was breath taking

Stayed 4 nights in Sep 2019

5/5 Excellent

Everything and anything was excellent , from the minute that you walk in the door

Stayed 4 nights in Oct 2019

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