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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
King (with Sofa Bed)
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Ocean View King (with Sofa Bed)
Room with view
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Swim Up Double
483 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Suite, 2 Double Beds, Concierge Service, Oceanfront (Turquoize Ocean Front Master)
Room with view
694 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master Double
694 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Resort View King (with Sofa Bed)
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double
483 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean View Double
Room with view
483 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean Front Pyramid Suite (with Sofa Bed)
Room with view
1316 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Club Ocean Front Double
Room with view
463 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Ocean Front King
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Resort View Double
483 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Ocean Front King (with Sofa Bed)
Room with view
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Dolphin View Master King (with Sofa Bed)
598 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Dolphin View Master Double
598 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Swim Up King (with Sofa Bed)
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Turquoize Ocean Front Master King
Room with view
694 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Club Ocean Front Corner Suite
Room with view
1087 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Turquoize Sky Ocean Front Master Double
Room with view
694 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean Front Double
Room with view
483 square feet
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 3 outdoor swimming pools

Popular property highlights

Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

Nestled on the beach, this Zona Hotelera property is just steps from Gaviota Azul Beach and Delphinus Dreams. Forum Beach and Caracol Beach are also within 5 minutes.

Resort Features

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.

Room Amenities

All 547 rooms feature thoughtful touches like free minibar items and espresso makers, plus 24-hour room service and LED TVs with cable channels. Premium bedding, rainfall showerheads, and free bottled water are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Hyatt Ziva Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

  • All available beverages included
  • Taxes included
  • 24-hour room service
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Onsite live performances included
  • All food and beverages included

Hotel Amenities

Some rates at Hyatt Ziva Cancun - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun - All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury property also offers a children's pool, a rooftop terrace, and a complimentary children's club.

Hyatt Ziva Cancun - All Inclusive has designated areas for smoking.

  • Number of outdoor pools - 3
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 7
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Area shuttle (surcharge)
  • Luggage storage
  • Hair salon
  • Number of restaurants - 8
  • Concierge services
  • Designated smoking areas
  • Outdoor tennis court
  • Laundry facilities
  • Total number of rooms - 547
  • 24-hour fitness facilities
  • One meeting room
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Hyatt Ziva Cancun - All Inclusive offers 547 air-conditioned accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • LED TV
  • Daily housekeeping
  • Sofa bed size double
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • Minibar (stocked, free items)

Where to Eat

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Basketball on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Only service animals are allowed

Hotel Names

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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