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ibis Cancun Centro

Star Rating
3 out of 5

Information

Reviews

3.9 / 5Good
1,284 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Dubai Palace Casino
    4 min walk
  • Popular Location
    Plaza Las Americas
    6 min walk
  • Popular Location
    Galenia Hospital
    12 min walk
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    15 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-22. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Located in Cancun, ibis Cancun Centro is in an area with good airport proximity. Plaza Las Americas and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Turtle Beach. Cancun Interactive Aquarium and Aquaworld are not to be missed. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Dubai Palace Casino - 4 min walk
    • Popular Location
      Plaza Las Americas - 6 min walk
    • Popular Location
      Galenia Hospital - 12 min walk
    • Popular Location
      Market 28 - 2 min drive
    • Popular Location
      Turtle Beach - 8 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

    Restaurants

    • Onsite dining venue – Restaurant offering regional cuisine. Serves lunch and dinner.
    • Renez-vous – Serves light fare.

    About this property

    ibis Cancun Centro

    Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and multilingual staff. All 190 rooms offer free WiFi, plasma TVs with satellite channels, and hair dryers. Guests will also find showers and desks. Housekeeping is available once per stay.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking

    • Valet parking (surcharge)

    Food and Drink

    • Food and drink
    • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 139 for adults and MXN 139 for children
    • 1 restaurant
    • 1 bar

    Family friendly

    • Family property
    • Free WiFi
    • Laundry facilities

    Conveniences

    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Multilingual staff

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • In-room accessibility

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Shower
    • Hair dryer
    • Private bathroom

    Entertainment

    • Flat-screen TV
    • Satellite channels

    More

    • Connecting/adjoining rooms available
    • Desk

    Nearby things to do

    Where to eat

    Where to eat
    Onsite dining venue – Restaurant offering regional cuisine. Serves lunch and dinner.
    Renez-vous – Serves light fare.
    5 - Excellent
    389
    4 - Good
    513
    3 - Okay
    241
    2 - Mediocre
    84
    1 - Poor
    57
    4.1
    Cleanliness
    3.9
    Service and Staff
    3.7
    Amenities
    3.9
    Property condition

    5/5 Excellent

    Clean, friendly, useful

    Very friendly, very clean. Loved the breakfast, lot's of variety. Having a little deskspace for the computer was fantastic. Wifi worked without problem.

    Stayed 2 nights in Sep 2019

    4/5 Good

    I was well treated and do believe that speaking Spanish helps a lot. I came to this IBIS hotel because I do always stay in IBIS Styles at Ciudad de Mexico and its excellent. However they waited too much to remodel or maintain their rooms. The first room I went in #742, had a whole in the wall, the curtains were ripped, and the wall had plenty of marks. It looked like somebody had a fight there. I called the lobby and they changed me to #744. The room was in good condition but the mattress was terrible. I complained and received an e-mail from management that they are currently remodeling and have started by the fifth floor, so they apologized for having none of those rooms available. It seems all their mattress are about 10 years old, so expect to not have a so comfortable stay. The staff, contrary to some reviews was great. Cleaning lady was amazing, she did an amazing job. As for the breakfast they didn't have sugar for two days, but their buffet is well prepared and they do have strong coffee. Location couldn't be better, and the Italian pizzaria downstairs is awesomely good, for I ate there all 4 days of my stay. There is a supermarket bellow and a cafeteria. Their internet was good but their key cards will often not work if you place together with your cell phone. Besides the mattress, my stay was great!

    Stayed 4 nights in Aug 2019

    5/5 Excellent

    Good value for what you get. Staff friendly.......

    Stayed 2 nights in Aug 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Aug 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jul 2019

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