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Expedia Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Club Room, 1 King Bed, Concierge Service
Room with view
511 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Deluxe Room, Jetted Tub, Resort View
511 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Room, Jetted Tub,
506 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 1 King Bed, Jetted Tub, Pool View
511 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 1 King Bed, Jetted Tub, Ocean View
Room with view
511 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront property with an outdoor pool

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Outdoor pool
24-hour business center

Location

Nestled on the beach, this Isla Mujeres property is just steps from Mundaca House and Garrafon Natural Reef Park. Dolphin Discovery is 1.4 mi (2.2 km) away.

Resort Features

Catch some rays at the beach or spend the day relaxing at Isla Mujeres Palace Couples Only All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.

Room Amenities

All 62 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and iPod docks are standard, as are Smart TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Isla Mujeres Palace Couples Only All Inclusive Resort

Carretera Garrafon, Isla Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Bicycling
  • Fitness facilities

Lessons/classes/games
  • Bartending
  • Language

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Kayaking included
  • Snorkeling excursions included
  • Taxes included
  • 24-hour room service
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Bartending classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Motorized water sports not included
  • All available beverages included
  • Minibar (all beverages included)
  • Bicycling included
  • In-room liquor dispensers
  • Spa/beauty facilities and services not included
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Theme parties included
  • Snorkeling included

Hotel Amenities

Isla Mujeres Palace Couples Only All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Isla Mujeres Palace Couples Only All Inclusive Resort like a marina and an outdoor pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include a swim-up bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a 24-hour fitness center, a rooftop terrace, and a garden. Onsite self parking and valet parking are complimentary.

Isla Mujeres Palace Couples Only All Inclusive Resort is a smoke-free property.

  • Free ferry terminal shuttle
  • Bar/lounge
  • Rooftop terrace
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Marina on site
  • Poolside bar
  • Swim-up bar
  • Spa treatment room(s)
  • Free breakfast
  • Grocery/convenience store
  • Porter/bellhop
  • Year Built - 2007
  • Tours/ticket assistance
  • Beach sun loungers
  • Free self parking
  • Pool sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Outdoor pool
  • Computer station
  • Smoke-free property
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Airport transportation
  • Beach towels
  • 24-hour fitness facilities
  • Total number of rooms - 62
  • Television in common areas
  • One meeting room
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Isla Mujeres Palace Couples Only All Inclusive Resort offers 62 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. 47-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Smart TV
  • Free long-distance calls
  • Number of bathrooms - 1
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Slippers
  • iPod docking station
  • Separate bathtub and shower
  • Balcony
  • Minibar (stocked, free items)

Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 11:30 AM.

Azul Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - This lobby lounge overlooks the ocean. Open daily.

Pool and Snack Area - Onsite diner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

A marina and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Ecotours nearby
  • Scuba diving on site
  • Beach volleyball on site
  • Volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Awe-Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages and massages.

  • Hot stone massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cribs (infant beds) available

Caters to adults only

Hotel Names

  • All Inclusive Isla Mujeres
  • Isla Mujeres All Inclusive
  • Isla Mujeres Palace Couples Only
  • Isla Mujeres Palace Couples Only All Inclusive Resort
  • Palace Couples Only All Inclusive Resort
  • Palace Resort Isla Mujeres
  • Isla Mujeres Palace Couples All Inclusive Resort
  • Isla Mujeres Palace Couples All Inclusive
  • Palace Couples All Inclusive

We should mention

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Promotions

Complimentary Sea Transportation Offer

Book a stay in any room or rate category and receive complimentary sea transportation to the hotel from Marina Hacienda del Mar, Cancun for up to 10 guests, including luggage.

Full details provided by hotel. Guests are responsible for their own transportation from the airport to the Marina Hacienda del Mar office. Offer valid for up to 10 guests. Guests must contact the hotel directly at least 24 hours in advance with their flight details to arrange transfer; contact information is provided on the booking confirmation email. Same-day applications will not be permitted. Offer is subject to weather conditions and within the specified schedules. Sea transportation to and from Marina Hacienda del Mar does not operate on Wednesdays. Departures from Cancun (Marina Hacienda del Mar) are at 8:30 AM, 9:30 AM, 10:30 AM, 11:30 AM, 1 PM, 2:30 PM, 4 PM, and 5 PM. Departures from Isla Mujeres pier are at 8 AM, 9 AM, 10 AM, 12:30 PM, 2 PM, 3 PM and 4:30 PM. For arrivals outside of the above mentioned schedules, sea transportation is not included. Guests arriving late are responsible for their own transportation. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Unlimited Phone Calls Promotion
Book a stay in any room/rate category for travel anytime and receive complimentary unlimited in-room phone calls to phone-numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Valid anytime, subject to availability. Other restrictions may apply.

Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, Sun Palace Couples Only All Inclusive, and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

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