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Moon Palace Cancún - All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.3 / 5Very Good
3,699 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Moon Palace Golf Club
    19 min walk
  • Popular Location
    Ventura Park Cancun
    16 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive
  • Popular Location
    Riviera Cancun Golf Resort
    19 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-22. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Moon Palace Cancún - All Inclusive is located on the beach and in an area with good shopping. Delfines Beach and Tortuga Beach reflect the area's natural beauty and area attractions include Aquaworld and Cancun Interactive Aquarium. Traveling with kids? Consider Ventura Park Cancun and Delphinus Dreams. Our guests appreciate the property's location for the sightseeing.

    What's nearby

    • Popular Location
      Moon Palace Golf Club - 19 min walk
    • Popular Location
      Ventura Park Cancun - 16 min drive
    • Popular Location
      Riviera Cancun Golf Resort - 19 min drive
    • Popular Location
      Delfines Beach - 22 min drive
    • Popular Location
      El Rey Ruins - 24 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

    Restaurants

    • Tratoria – Open daily. Reservations required.

    About this property

    Moon Palace Cancún - All Inclusive

    Spend the day relaxing at the beach, practicing your swing on Moon Palace Cancún - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants. All 2058 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies or patios and iPod docks are standard, as are Smart TVs with satellite channels.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)
    In-room liquor dispensers
    Meals and beverages at companion properties
    Activities and facilities/equipment
    All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
    Water activities
    Kayaking
    Sailing
    Snorkeling
    Land activities
    Bicycling
    Fitness facilities
    Miniature golf
    Soccer
    Tennis
    Tennis lessons
    Volleyball
    Lessons/classes/games
    Aerobics
    Bartending
    Dancing
    Pilates
    Water fitness
    Yoga
    Kids' club
    Supervised activities for children between 4 and 12 years old
    Entertainment
    Onsite live performances
    Theme parties

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking

    • Free self parking
    • Free valet parking
    • Free long-term parking

    Food and Drink

    • Food and drink
    • All buffet and à la carte meals, snacks, and beverages included
    • 14 restaurants and 3 coffee shops
    • 5 poolside bars, 9 bars/lounges and 1 swim-up bar
    • 24-hour room service

    Things to do

    • Nightclub
    • Game room
    • Pool
    • Spa tub
    • Full service spa
    • Shopping onsite
    • Golfing nearby
    • Pool table
    • Fitness center/gym
    • Bicycle rentals nearby
    • Kids pool
    • Spa services onsite

    Family friendly

    • Waterslide
    • Number of outdoor pools - 10
    • Grocery/convenience store
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
    • Children's pool
    • Free WiFi
    • Miniature golf on site
    • In-room childcare (surcharge)
    • Outdoor tennis courts - 2
    • Playground on site
    • Laundry facilities
    • Arcade/game room

    Conveniences

    • Grocery store
    • ATM/banking
    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Daily housekeeping
    • Concierge
    • Tours/ticket assistance
    • Multilingual staff
    • Porter/bellhop

    Business Services

    • Conference space
    • Meeting Rooms
    • Business Center

    Outdoors

    • Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • Wheelchair accessible parking
    • In-room accessibility

    Spa

    • Number of treatment rooms - 39
    • Manicures and pedicures
    • Body wraps
    • Body treatments
    • Body scrubs
    • Facial treatments
    • Aromatherapy treatments
    • Hydrotherapy treatments
    • Hot stone massage
    • Deep tissue massage
    • Swedish massage
    • Sauna in spa
    • Spa tub in spa
    • Steam room in spa
    • Reflexology
    • Sports massage
    • Detoxification wrap
    • Massages

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains

    Bathroom

    • Hair dryer
    • Bathrobes
    • Private bathroom
    • Shower/tub
    • Towels
    • Linens
    • Free toiletries

    Entertainment

    • Flat-screen TV
    • Satellite channels
    • iPod docking station

    Food and Drink

    • Coffee/tea maker
    • Minibar

    Outdoor Space

    • Balcony or patio

    More

    • In-room safe
    • Iron/ironing boards
    • Desk

    Nearby things to do

    Activities

    Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including outdoor tennis courts and complimentary bicycles. 10 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
    • Free bicycles on site
    • Golf driving range on site
    • Miniature golf on site
    • Golf lessons on site
    • Golfing on site
    • Snorkeling nearby
    • Parasailing nearby
    • Surfing/boogie boarding nearby
    • Tennis lessons on site
    • Volleyball on site
    • Beach volleyball on site
    • Kayaking on site
    • Windsurfing nearby
    • Yoga classes/instruction on site
    • Pilates classes on site
    • Playground on site
    • Ecotours nearby
    • Fitness classes on site
    • Sailing on site
    • Basketball on site
    • Scuba diving nearby

    Where to eat

    Where to eat
    Tratoria – Open daily. Reservations required.
    4.3

    Very Good

    5 - Excellent
    2,034
    4 - Good
    1,056
    3 - Okay
    343
    2 - Mediocre
    167
    1 - Poor
    99
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.5
    Amenities
    4.4
    Property condition

    5/5 Excellent

    Excellent hotel, staff are brilliant, polite and cannot do enough for you. Could not recommend this place highly enough. The only criticism is that the seaweed accumulates on the beach which can lead to an unpleasant smell.

    Stayed 10 nights in Aug 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Sep 2019

    4/5 Good

    The service was outstanding. The food was very good. The property itself is too isolated.

    Stayed 10 nights in Sep 2019

    5/5 Excellent

    formidably

    the hotel is a great place

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    Absolutely loved everything about this place, the pools were super clean, every restaurant had great food and great service. staff was so nice they literally spoil you rotten! Room was nicely cleaned every day and we were so pleased with their room service!! The beach on the other hand, really disappointed us. We thought we would be getting clear water and white sand but everything was full of seaweed and had a really strong odor to it.

    Stayed 5 nights in Sep 2019

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