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Moon Palace Nizuc - All Inclusive

Star Rating
4.5 out of 5

Information

Reviews

4.1 / 5Very Good
15 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Moon Palace Golf Club
    19 min walk
  • Popular Location
    Ventura Park Cancun
    16 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive
  • Popular Location
    Riviera Cancun Golf Resort
    19 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-15. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    Moon Palace Nizuc - All Inclusive is located in Cancun. Maya Cancun Museum and Cancún Underwater Museum (Punta Nizuc) are cultural highlights, and some of the area's landmarks include El Rey Ruins and Parish of the Risen Christ. Aquaworld and Cancun Interactive Aquarium are also worth visiting.

    What's nearby

    • Popular Location
      Moon Palace Golf Club - 19 min walk
    • Popular Location
      Ventura Park Cancun - 16 min drive
    • Popular Location
      Riviera Cancun Golf Resort - 19 min drive
    • Popular Location
      Delfines Beach - 22 min drive
    • Popular Location
      El Rey Ruins - 24 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

    About this property

    Moon Palace Nizuc - All Inclusive

    4 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free property. Free WiFi in public areas and free valet parking are also provided. Other amenities include 4 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 500 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and Smart TVs with satellite channels. Other amenities available to guests include 24-hour room service, Netflix, and minibars.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free valet parking

    Food and drink

    • 4 restaurants and 1 coffee shop/café
    • 4 bars/lounges
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • 2 outdoor pools
    • Children's pool
    • Full-service spa

    Family friendly

    • 2 outdoor pools
    • Children's pool
    • Dry cleaning service
    • Laundry facilities
    • Snack bar/deli

    Conveniences

    • Elevator

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • English
    • German
    • Italian
    • Portuguese
    • Spanish

    Business services

    • 24-hour business center
    • Conference center

    Outdoors

    • Garden
    • Terrace

    Spa

    • Massage - hot stone
    • Massage - sports
    • Massage - Swedish
    • Massage - Thai
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Roll-in shower

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens

    Bathroom

    • Bathrobes
    • Bidet
    • Free toiletries
    • Hair dryer
    • Shower
    • Towels

    Entertainment

    • Netflix
    • Pay movies
    • Premium channels
    • Satellite channels
    • Smart TV

    Food and drink

    • Free bottled water
    • Minibar

    More

    • Desk
    • Free local calls
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Turndown service
    4.1

    Very Good

    5 - Excellent
    7
    4 - Good
    4
    3 - Okay
    3
    2 - Mediocre
    1
    1 - Poor
    0
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.5
    Property condition

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Aug 2019

    5/5 Excellent

    Service was great, food as well. The 1500 credit was very very limited. You can only choose from selected items. Tours are NOT included. We did the all day catamaran to Isla Mujeres. Staff and captain were so wonderful. They do have different activities for you to do. Snorkeling was 30 mins that could have been longer but still fun. So overall it was great but if you are excited over 1500 credits don’t be. Still worth going. Water wasn’t blue as I hoped it would be but we were at the pool watching the activities. There are lots of activities going on. Enjoy!

    Stayed 7 nights in Jul 2019

    4/5 Good

    Staff was excellent and attentive. DO NOT book or ask advice from hotel staff. They told us about Isla Mujeres. After spending hotel credit and our own money to get the the island, there is not much to do unless you spend money on dolphins. No white sandy beaches in sight. You have to spend the limited hours there, then take another boat ride to a tiny strip of white beaches however, it's in downtown so you have to walk through all the touristy shops. You have maybe 45 minutes to spend on the beach before having to rush back on the ferry. Basically you waste the entire day for 45 minutes on a tiny white beach. If they told us this upfront we would not have wasted time and money. They tell ALL their guests to go there so they can make money, knowing the will waste people's time and money. Very disappointed as this was the only bad part about our week long stay.

    Stayed 6 nights in Jun 2019

    2/5

    The check in took over an hour to go over “credits” and a presentation. It ruined the first impression. Also shouldn’t have the Grand hotel if no one can access it without a fee. $500 a night was a waste of my money

    Stayed 3 nights in Jun 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Jun 2019

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