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Expedia Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Presidential Suite, Ocean View
1367 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 4 children)
Select dates to see price
Other room types
Suite, 1 Bedroom, Oceanfront (Master)
Room with view
645 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
388 square feet
1 King Bed and 1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, Ocean View
Room with view
387 square feet
1 King Bed and 1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite
387 square feet
1 King Bed and 1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, Oceanfront
Room with view
377 square feet
1 King Bed and 1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite (Junior)
388 square feet
1 Twin Bunk Bed and 1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Junior Suite, Beachfront (Walk Out)
Room with view
323 square feet
1 King Bed and 1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premium Jr Suite
377 square feet
1 King Bed and 1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Ocean View (Master)
Room with view
646 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom (Master)
646 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 2 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
Babysitting or childcare (surcharge)

Location

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Chac Mool Beach, La Isla Shopping Mall, and Cancun Interactive Aquarium. Forum Beach and Cancun Convention Center are also within 1 mi (2 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.

Room Amenities

All 458 rooms provide conveniences like sofa beds and refrigerators, plus free WiFi and plasma TVs with cable channels. Guests will also find free minibar items, balconies, and room service.

Languages Spoken

  • English

Show all languages

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe

Boulevard Kukulkan, Km. 11.5, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities

  • Fitness facilities

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Taxes included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Airport transfers not included
  • Minibar beverages - restrictions apply
  • Fitness facilities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Surcharge for premium food items
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Room service during certain hours
  • Onsite live performances included
  • Theme parties included

Hotel Amenities

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. At Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Each day guests can enjoy a complimentary manager's reception. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and an outdoor pool. Onsite self parking is complimentary.

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe has designated areas for smoking.

  • Waterslide
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Computer station
  • Conference space size (meters) - 532
  • Number of meeting rooms - 5
  • Free reception
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 458
  • Number of floors - 6
  • Beach bar
  • Couples/private dining
  • Coffee/tea in common areas
  • Designer stores on site
  • Number of bars/lounges - 3
  • Full-service spa
  • Free water park access
  • Spa treatment room(s)
  • Conference space
  • Free beach cabanas
  • Tours/ticket assistance
  • Coffee shop or café
  • Free pool cabanas
  • Beach sun loungers
  • Steam room
  • Pool sun loungers
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 7
  • Conference space size (feet) - 5726
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Wedding services
  • Arcade/game room
  • Multilingual staff

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 2
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Panama Jack Resorts Cancun All Inclusive, Formerly Gran Caribe offers 458 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Sofa bed size double
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Free dial-up Internet access
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Shower only
  • Sofa bed
  • Balcony
  • Minibar (stocked, free items)

Where to Eat

A complimentary manager's reception is offered each day.

Casa de Rosa - Onsite restaurant.

Viaggio - Onsite restaurant. Open daily.

Ventanas - This buffet restaurant overlooks the ocean. Open daily.

Deck 74 - This buffet restaurant overlooks the ocean. Open daily.

At Sunset - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Fitness classes on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Hotel Names

  • Caribe Real
  • Gran Caribe Real
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort
  • Gran Caribe Real Resort All Inclusive
  • Gran Caribe Real Resort All Inclusive Cancun
  • Gran Caribe Resort
  • Gran Real Caribe Resort
  • Gran Real Resort
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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