expedia
Photo gallery

The Grand at Moon Palace - All Inclusive

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
467 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Moon Palace Golf Club
    19 min walk
  • Popular Location
    Ventura Park Cancun
    16 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive
  • Popular Location
    Riviera Cancun Golf Resort
    19 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-22. Try updating your dates to see prices for your trip.

    About this area

    Cancun

    The Grand at Moon Palace - All Inclusive is located on the beach and in an area with good shopping. El Rey Ruins and Parish of the Risen Christ are local landmarks, and some of the area's activities can be experienced at Cancun Country Club and Puerto Morelos Reef. Traveling with kids? Consider Aquaworld, or check out an event or a game at Andres Quintana Roo Stadium. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Moon Palace Golf Club - 19 min walk
    • Popular Location
      Ventura Park Cancun - 16 min drive
    • Popular Location
      Riviera Cancun Golf Resort - 19 min drive
    • Popular Location
      Delfines Beach - 22 min drive
    • Popular Location
      El Rey Ruins - 24 min drive

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive
    Questions about this property?Find answers

    About this property

    The Grand at Moon Palace - All Inclusive

    Spend the day relaxing at the beach or practicing your swing at The Grand at Moon Palace - All Inclusive's golf course. Then enjoy a meal at one of the hotel's 10 restaurants. All 1316 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies and MP3 docks are standard, as are Smart TVs with cable channels.

    All inclusive details

    This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities are included and additional gratuities at guests' discretion are accepted.
    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking

    • Free self parking
    • Free valet parking

    Food and Drink

    • Food and drink
    • 10 restaurants and 1 coffee shop/café
    • 4 swim-up bars, 6 bars/lounges and 1 poolside bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Nightclub
    • Pool
    • Shopping onsite
    • Golfing nearby
    • Fitness center/gym
    • Kids pool
    • Spa services onsite

    Family friendly

    • Lazy river
    • Waterslide
    • Number of outdoor pools - 7
    • Free water park access
    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
    • Family property
    • Children's pool
    • Free WiFi
    • Snack bar/deli
    • Outdoor tennis court
    • Playground on site

    Conveniences

    • ATM/banking
    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Daily housekeeping
    • Concierge
    • Tours/ticket assistance
    • Porter/bellhop

    Business Services

    • Conference space
    • Meeting Rooms
    • Business Center

    Outdoors

    • Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Accessible bathroom
    • Roll-in shower
    • Wheelchair accessible parking
    • In-room accessibility

    Room amenities

    Bedroom

    • Premium bedding
    • Air conditioning
    • Cribs available

    Bathroom

    • Hair dryer
    • Bathrobes
    • Private bathroom
    • Shower/tub
    • Free toiletries

    Entertainment

    • Flat-screen TV
    • iPod docking station
    • Cable channels

    Food and Drink

    • Coffee/tea maker
    • Minibar

    Outdoor Space

    • Balcony or patio

    More

    • In-room safe
    • Iron/ironing boards
    • Desk

    Nearby things to do

    Activities

    Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
    • Playground on site
    • Scuba diving on site
    4.4

    Excellent

    5 - Excellent
    302
    4 - Good
    92
    3 - Okay
    35
    2 - Mediocre
    18
    1 - Poor
    20
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    5/5 Excellent

    Staff is amazing. They are genuinely nice and go out of their way to assist and ensure ypir vacation is memorable.

    Stayed 7 nights in Sep 2019

    5/5 Excellent

    Great place for families. Our kids are 8 and 9 and they couldn't have had more fun! The water park isn't mind-blowing but they are adding more slides and equipment to the park and looks like they will be bigger slides even. Restaurants were really good too, unlike some all-inclusives. I highly recommend The Grand at Moon Palace.

    Stayed 4 nights in Sep 2019

    4/5 Good

    It was our second visit to this resort in the past 9 months. We obviously enjoy it; however, it lacked the charm this time. It didn’t feel like Mexico, we could have been in Florida or California. There were very little Mexican accents. No local music, or even many traditional Mexican food options despite it being independency month. We were a bit disappointed as we were looking forward to the Mexican music and some cultural flavor. Beach - If you are looking to walk along a beautiful sandy beach and swimming in clear water, this is not the resort for you. During our stay the beach was closed due to jellyfish and other reasons I do not recall. Staff - The staff was super friendly and happy to help with whatever you may need. Kid Friendly - If you have children, you would like this resort, as it offers several great options. The water park and the kids club. On the other hand, there are many places to go to be kid-free. Spa -The Spa was nice and exceeded my expectations in some areas. The deep tissue massage was not as intense as am used to (but I am a competitive athlete and get regular massages) for everyday people I am sure it would suffice. Gym – the resort had a decent gym for a hotel. The best I’ve seen at any resort. The only piece of equipment that it was missing is a squat rack and or smith machine. That would make it a perfect gym. But for a week, the current equipment was definitely above average. Food – The restaurants are good. Cielito Lindo (Upscale Mexica

    Stayed 7 nights in Sep 2019

    5/5 Excellent

    I love to stay here , they have a best service, you can stay at the resort enjoy your vacation time. Will be back again.

    Stayed 4 nights in Sep 2019

    5/5 Excellent

    The entire resort from food to facilities, only down is a beach but water is risking to go in.

    Stayed 7 nights in Sep 2019

    Tell us how we can improve our site