Ratings based on 1,240 Verified Reviews

3.8 out of 5
69% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 21, 2019
Good value for what you get. Staff friendly.......
Comment from Hotel Management
Aug 21, 2019 by General Manager, Hotel Management
Thank you very much for your kind comments about the service of the Staff. It will be a great pleasure to share your opinión with them. Best Regards!
5 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Aug 14, 2019 by General Manager, Hotel Management
Muchas gracias por su valoración. Esperamos seguir contando con su preferencia.
5 out of 5
by A verified traveler

Posted Jul 22, 2019
Comment from Hotel Management
Jul 23, 2019 by General Manager, Hotel Management
Muchas gracias por valorar sy estancia con nosotros. Seguimos trabajando en ofrecerle el mejor servicio. Muy Cordialmente!
1 out of 5
by A verified traveler

Posted Jul 16, 2019
Comment from Hotel Management
Jul 18, 2019 by General Manager, Hotel Management
Gracias por su valoración. Nos gustaría tener mayor información sobre su experiencia. Muy Cordialmente.
4 out of 5
by A verified traveler

Posted Jul 16, 2019
Comment from Hotel Management
Jul 18, 2019 by General Manager, Hotel Management
Gracias por su valoración. Seguimos trabajando en su satisfacción. Muy Cordialmente.
3 out of 5
by A verified traveler

Posted Jul 9, 2019
Comment from Hotel Management
Jul 10, 2019 by General Manager, Hotel Management
Gracias por su valoración! Esperamos recibirle nuevamente !
4 out of 5
by A verified traveler

Posted Jun 6, 2019
Comment from Hotel Management
Jun 25, 2019 by General Manager, Hotel Management
Muchas gracias por su valoración. Esperamos tenerle de nueva cuenta con nosotros.
3 out of 5
by A verified traveler

No morning coffee

Posted May 22, 2019 on Hotels
A coffee maker very much needed.
Comment from Hotel Management
Jun 25, 2019 by General Manager, Hotel Management
Thank you very much for your recommendation. We will see what we can do. Meanwhile, you will find excellent coffee at ibis Kitchen Restaurant. Best Regards!
1 out of 5
by A verified traveler

Posted May 16, 2019
My room was not completely cleaned. There were clean towels but there was vomit (yes, vomit) on the toilet and restroom floor and the sheets had not been changed just made the bed with old sheets !!! When I unfolded the sheets there were hairs everywhere
Comment from Hotel Management
Jun 25, 2019 by General Manager, Hotel Management
Hello, I´m really sorry to know about your experience. Definitely, it is not the way we work. If you contact us directly, it will be a pleasure to offer you an absolutely different experience for a next time. You will be invited for us. Best Regards!
5 out of 5
by A verified traveler

Posted May 14, 2019
Comment from Hotel Management
Jun 25, 2019 by General Manager, Hotel Management
Muchísimas gracias por su valoración. Le esperamos nuevamente