Ratings based on 727 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jul 14, 2019
The two bedroom, kitchenette, & family room suite was the most spacious and well designed layout.
Comment from Hotel Management
Jul 15, 2019 by General Manager, Hotel Management
Thank you for reviewing your stay at Homewood Suites by Hilton Dallas Downtown, TX. It is delightful to know that we could deliver a great experience through our beautiful, well-appointed accommodations. We loved having you as our guest, and hope we have another opportunity to welcome you again soon. Sincerely, Louis Dracoulis, General Manager
3 out of 5
by A verified traveler

Posted Jul 8, 2019
Nice big room, fit a whole family. Bathroom was clean, and bed sheets clean as well. Bit disappointed that check in is late, 4:00pm is late to be out with kids. However, our room wasn’t ready by 5:30pm. We still had to wait to get one assigned.
Comment from Hotel Management
Jul 12, 2019 by General Manager, Hotel Management
Thank you for your feedback. We are glad you were pleased with your spacious accommodations, but we are sorry that you had to wait for your room to be ready. Our goal is to provide outstanding service, and we continually strive to improve our efforts. We hope you will come along with your family for an even better experience. Sincerely, Louis Dracoulis, General Manager
4 out of 5
by A verified traveler from Ca

Posted Jul 8, 2019
Overall good hotel with good breakfast. They have a indoor pool not very big and dip.
Comment from Hotel Management
Jul 12, 2019 by General Manager, Hotel Management
Thank you for your kind comments about Homewood Suites by Hilton Dallas Downtown, TX. We appreciate you highlighting our delectable breakfast offerings and also letting us know you had a pleasant time with us. We hope you will come again for another great experience. Sincerely, Louis Dracoulis, General Manager
4 out of 5
by A verified traveler

Posted Jun 12, 2019
New rooms big rooms. Had to pay for valet. Pool wasn’t very nice. Had an issue with lights and air conditioner was loud. But would definitely stay again
Comment from Hotel Management
Jun 13, 2019 by General Manager, Hotel Management
We are delighted you chose Homewood Suites by Hilton Dallas Downtown, TX. We are pleased to know you loved our spacious accommodations and had an overall pleasant stay. We also appreciate your constructive feedback that helps us improve your future experience. Thank you for being our guest, and we hope to see you again soon. Sincerely, Louis Dracoulis, General Manager
5 out of 5
by A verified traveler

Posted Jun 1, 2019 on Hotels
Comment from Hotel Management
Jun 2, 2019 by General Manager, Hotel Management
Carlos, thank you for your fabulous rating and letting us know your stay at Homewood Suites by Hilton Dallas Downtown, TX was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Robert McGuire, General Manager
5 out of 5
by A verified traveler

Posted May 31, 2019 on Hotels
Comment from Hotel Management
May 31, 2019 by Robert McGuire General Manager, Hotel Management
Thank you for your fantastic rating! We are pleased you stayed at Homewood Suites by Hilton Dallas Downtown, TX, and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Robert McGuire General Manager
5 out of 5
by A verified traveler

greatness!!

Posted May 28, 2019 on Hotels
everything was so nice!! the valet rep not sure what his name is but he was so friendly!!
Comment from Hotel Management
May 30, 2019 by General Manager, Hotel Management
Shauntae, thank you for the fabulous review of Homewood Suites by Hilton Dallas Downtown, TX. It is great to learn everything we have to offer left you with a remarkable impression of our hotel, and we especially appreciate you highlighting one of our attentive valet members. We look forward to having you as our guest again whenever you return to the area. Sincerely, Robert McGuire, General Manager
5 out of 5
by A verified traveler

Posted May 28, 2019
Comment from Hotel Management
May 30, 2019 by General Manager, Hotel Management
Thank you for rating your stay at Homewood Suites by Hilton Dallas Downtown, TX. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Robert McGuire, General Manager
4 out of 5
by A verified traveler

Posted May 27, 2019
Large rooms great position for historic Dallas although anot a lot of good restaurants within walking distance
Comment from Hotel Management
May 28, 2019 by General Manager, Hotel Management
It was a pleasure to read your review, and we appreciate you mentioning how much you enjoyed your stay at Homewood Suites by Hilton Dallas Downtown, TX. We are glad that our location was perfect for your needs and helped to make your trip to our vibrant city a total success. Thank you for sharing your experience, and we look forward to providing you with another exceptional stay. Sincerely, Robert McGuire, General Manager
4 out of 5
by A verified traveler

Posted May 26, 2019
Comment from Hotel Management
May 27, 2019 by General Manager, Hotel Management
We appreciate your gracious rating about your stay at Homewood Suites by Hilton Dallas Downtown, TX. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Robert McGuire, General Manager