From another country-got there early-11am-and they let me right into my room so I could start my touring around early. They were very professional. Very courteous/friendly/helpful. The location was great bc it was close enough to the train station and the attractions and the hop on/off bus start. The breakfast was very good and not rushed. The room was really big and had 2 beds - one of which was a queen and I was 1 person!!! Had stayed in London and Paris and those rooms could not compare to this one. Would highly recommend this hotel!!!