The room was very tiny but clean. The bed was pushed against the wall so you couldn’t walk around it. The outdoor hotel area was crowded and somewhat noisy due to a tiki bar which was at the center of the patio. The bartender was very polite and helpful. In fact she was more informative than the office staff. The office staff at check in were polite but appeared preoccupied with something else.
We had to leave a day early due to an emergency and notified the office right away. The office worker could not assure us that we would receive a refund and we were told to call the next day to speak to the manager. We did call the next day, and three days in succession after that and never did get to speak to the manager. Unfortunately this issue has still not been resolved.
On the plus side, the room has a tiny kitchenette which was a nice feature and it was very clean along with the bathroom and rest of the space. Also the beach is a half block away, which is great.
On the minus side, with the exception of the bartender, most of the staff that we encountered ( and didn’t encounter such as the manager) could use some customer service training.