I expect more from a $100+ 4 star hotel
Our overhead shower didn't work, only the hand shower worked. We asked them multiple times to fix it, but they did not. The breakfast was not good - not hot food, only bread and cereal. Also our room on the 1st floor did not have a view/balcony. It was surrounded by another building and quite claustrophobic. We requested a different room, buy did not get one.