Ratings based on 1,136 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Lahaina

Posted Sep 16, 2019
Beautiful room. Close to shops and great restaurants. Great view.
5 out of 5
by A verified traveler from Spokane, WA

Posted Sep 6, 2019
Friendly staff and great facilities. The location is perfect right next to whalers village with restaurants and shopping.
Comment from Hotel Management
Sep 7, 2019 by Terry, Hotel Management
Aloha Dallen, We love to hear nice coments and happy you enjoyed the property, team members and location!
5 out of 5
by A verified traveler from Pacifica, CA

Posted Sep 3, 2019
loved everything about this property honestly. great location, great views, great beach front, great and attentive customer service, easy going everything, solid AC, laundry access, great cleaning services (very important to me fyi) and overall just a beautiful place to spend your vacation. fantastic value and we will without a doubt will staying here again.
Comment from Hotel Management
Sep 3, 2019 by Terry, Hotel Management
Aloha and mahalo for sharing the great comments and look forward to you returning!
4 out of 5
by A verified traveler

Posted Aug 27, 2019
Comment from Hotel Management
Aug 27, 2019 by Terry, Hotel Management
Mahalo for your positive response
5 out of 5
by A verified traveler

Posted Aug 25, 2019
Well maintained, clean and units are spacious -- kitchettes are equipped with all necessities.
Comment from Hotel Management
Aug 26, 2019 by Terry, Hotel Management
Aloha, We value and appreciate your positive comments!
5 out of 5
by A verified traveler

Posted Aug 23, 2019
Our best experience ever.forget about the renowned star hotels,this one gives you all you really need and want for staying relax during your trip.the location,the view and the staff are amazing,besides that the huge balcony with the endless view of ocean,is a real bonus.
Comment from Hotel Management
Aug 23, 2019 by Terry, Hotel Management
Aloha Lyanna. We appreciate your positive comments and the beautiful ocean and mountain views. Come see us again!
4 out of 5
by A verified traveler

Posted Aug 14, 2019
The property is very conveniently located next to Whalers village and is very beautiful. We booked a Studio with Ocean View. Our studio (in tower one, north side)was facing a hotel next door with the air conditioning machines going on continuously and were loud. We were expecting the ocean view from within the studio itself, but we had to go closer to the balcony door to get a partial glimpse. Once in the balcony we had a partial ocean view. I think it’s false advertising as ocean view. It should say partial ocean view from balcony. Studio itself was very clean and well equipped. Lots of restaurants nearby.
Comment from Hotel Management
Aug 14, 2019 by Terry, Hotel Management
Mahalo for sharing your comments and the noise comment on A/C units next door is something we don't' hear about. Ocean front categorys guarantee oceanview from within room and hope you enjoyed the view from your balcony.
5 out of 5
by A verified traveler

Posted Aug 13, 2019
Comment from Hotel Management
Aug 14, 2019 by Terry, Hotel Management
Mahalo for your positive ratings!
5 out of 5
by A verified traveler

Posted Aug 13, 2019
Comment from Hotel Management
Aug 13, 2019 by Terry, Hotel Management
Mahalo for staying with us
5 out of 5
by A verified traveler

Posted Aug 6, 2019
Location at Whaler's Village and at the beach was fantastic.
Comment from Hotel Management
Aug 6, 2019 by Terry Dowsett, General Manager, Hotel Management
Aloha, We appreciate you sharing your memorable experience and agree the views from rooms are awesome with a location that is centered on the beautiful Ka'anapali Beach Resort!