My wife and I came to this resort on a last minute getaway.
Construction: Although there are many reviews that talk about the construction going on, I can tell you that we were minimally affected by it during our stay. The second day that we were there, a new kids pool opened up and they closed down the smaller kids pool and began renovations on that. There is a new pool being built that sits behind the Adult pool. So in that area there was some construction noise, but it did not impede with our time there. I can tell you that the workers did not work on Saturday or Sunday. Room: we stayed in the Ocean tower with view to the pool and beach. The room was very nice and the cleaning staff was very attentive. The views were amazing! Staff: overall the staff was great. Blaze Myers followed up with us daily, Our concierge Naz was very helpful and helped us book several activities. But the employee who really stood out was Dawn at the front desk. Dawn was the first person that we interacted with at the hotel, she helped us check in. From the moment that we met her, we immediately felt as if we had just met a long time friend. Her attention to detail was excellent and she went out of her way on numerous occasions to ensure that we had a pleasant stay. she even sent us a beach bag filled with goodies to our room. It’s people like Dawn that make the vacation experience really special, thank you Dawn for everything! Overall this hotel was great, we look forward to returning next year