Ratings based on 1,228 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Sep 12, 2019
ROOM WAS VERY OLD. AIR CONDITIONER DID NOT WORK VERY WELL . DID NOT SLEEP THE WHOLE NITE DUE TO THE ROOM BEING WARM AND HUMID. ROOMS NEED TO BE UPDATED. WILL NOT STAY THERE AGIAN.
Comment from Hotel Management
Sep 13, 2019 by Stacy, FOM, Hotel Management
We thank you for taking the time to provide us with your honest feedback. We are sorry to hear that your stay did not meet your expectations. Your feedback will help us to continue to grow to meet our guest's expectations.
4 out of 5
by A verified traveler

Posted Sep 3, 2019
Comment from Hotel Management
Sep 4, 2019 by Stacy, FOM, Hotel Management
We thank you for taking the time to provide us with your feedback. Should your travels bring you back to the DFW area we'd love the opportunity to serve you once more.
4 out of 5
by A verified traveler

Posted Sep 2, 2019
The rooms need to be updated. The wood furniture and window valances are out dated. The front desk staff were great.
Comment from Hotel Management
Sep 4, 2019 by Stacy, FOM, Hotel Management
We thank you for taking the time to provide us with your honest feedback. We do have continuous improve projects going to update the property. We are glad to hear that service you received from our staff was great! Should your travels bring you back the DFW area we hope you'll give us another opportunity for an improved experience.
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Comment from Hotel Management
Aug 26, 2019 by Stacy, FOM , Hotel Management
Thank you for taking the time to provide us with your honest feedback. We glad you enjoyed your stay and hope to welcome you for any future stays!
3 out of 5
by A verified traveler

Posted Aug 1, 2019
Comment from Hotel Management
Aug 2, 2019 by Stacy, FOM, Hotel Management
Thank you for taking the time to provide us with your honest feedback. Should your travels bring you back to the DFW area we hope to welcome you once more.
4 out of 5
by A verified traveler from Dundas, Ontario

Posted Jul 8, 2019
Nice grounds and pool at the hotel. I also thought that the staff was really friendly and accommodating.
Comment from Hotel Management
Jul 11, 2019 by Stacy, FOM, Hotel Management
Thank you for taking the time to provide us with your feedback. We are very glad to hear that you were able to fully enjoy your stay and that the staff lived up the Hilton expectation. Should your travels bring you back to the area we'd love the opportunity to serve you once more. We look forward to it!
5 out of 5
by A verified traveler

Posted Jul 1, 2019
I can't say anything negative about my stay. I will stay at this hotel again.
Comment from Hotel Management
Jul 6, 2019 by Stacy, FOM, Hotel Management
Thank you for the taking time to provide us with your honest feedback. Glad to hear that you enjoyed your stay here with us. We hope to see you for any future stays. Safe travels until next time!
5 out of 5
by A verified traveler

Posted Jun 16, 2019 on Hotels
Seemed to be a lack of staff and service was slow sometimes and then fast other times. Staff super friendly and helpful.
Comment from Hotel Management
Jun 17, 2019 by Stacy, FOM, Hotel Management
Thank you for taking the time to provide us with your honest feedback. We are grateful and your words will help us to continue to grow to always provide the best service. We will be sure to address the areas where we did not have enough hands. I am glad that the staff you encountered were kind and helpful. Should your travels bring you back to the DFW area we'd love the opportunity to serve you once more.
4 out of 5
by A verified traveler from Helena, MT

Posted Jun 10, 2019 on Orbitz
The cost was very reasonable - the property itself is tired - not exactly what you’d expect in either case for a Hilton property
Comment from Hotel Management
Jun 12, 2019 by Stacy, FOM , Hotel Management
Thank you for taking the time to provide us with your honest feedback. We are grateful for your feedback and appreciate you taking the time to let us know where we can do better. We are happy to announce that we do have several improvement projects planned throughout the year. I hope you'll give us another try to see the improvements. Wherever your travels bring us I wish you safe travels and hope that you have a wonderful rest of your 2019.
5 out of 5
by A verified traveler from ICosta Mesa

Posted Jun 10, 2019
As a single lady traveling alone, i felt safe and secure there.
Comment from Hotel Management
Jun 12, 2019 by Stacy, FOM, Hotel Management
Thank you for taking time to provide us with your honest feedback. We are glad to hear that you enjoyed your stay here with us. Should travels bring you back to the DFW area we'd love the opportunity to serve you once more.