Ratings based on 1,124 Verified Reviews

3.0 out of 5
63% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Tampa

Posted Sep 18, 2019
Decent accomodations. No hot water at 6pm. None! Staff was rude about extending into a second night despite having available rooms. I did not stay a second night.2
2 out of 5
by A verified traveler

Posted Sep 16, 2019
The price was make me reserve here, however, the general experience with the place was not what I expected. the room wasn't clean and the breakfast included is just coffee. I only would recommend this place if you are looking for a very cheap place to stay the night, but again you get what you pay.
2 out of 5
by A verified traveler

Posted Sep 15, 2019
The building was very old and needed to be remodeled badly. The bathroom door was literally falling apart the grout in the shower was disgusting. the burners were awful , There were ants in the night stand and in the bathroom.
Comment from Hotel Management
Sep 16, 2019 by Hotel Management, Hotel Management
Thank you for your recent stay at our hotel. We apologize that our facility did not meet your expectations and for the maintenance issues you encountered in your room. We strive to provide comfortable accommodations for all our guests, and we regret your disappointment. We have shared your concerns with the maintenance team so that they can take the necessary actions. We have also shared your comments with our team as we work on updating and refreshing our hotel. We appreciate your comments and hope you will choose us the next time you are in the area. Sincerely, Hotel Management
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2019
3 out of 5
by A verified traveler

Posted Aug 31, 2019
The wifi didnt work well i had to go outside to receive calls there were nats flying in my room no cups not alot of tv channels
Comment from Hotel Management
Aug 31, 2019 by Hotel Management, Hotel Management
We apologize and sincerely regret the inconvenience you encountered in your room while you were here. Your feedback is of utmost importance, so it has been discussed with our housekeeping and maintenance departments for review and action. Kindly note, the brand standards require us to keep dishware at the front desk. Please give us a chance to regain your trust in the future. Sincerely, Hotel Management
1 out of 5
by A verified traveler

Posted Aug 27, 2019
I will never ever stay at an extended stay property again. I travel a lot and thought that I would try the extended stay. It was the worst experience I have had from chicken To check out which I did a half hour after I checked in. Stay away from this property and go next-door and pay a little more at the La Quinta which was excellent
Comment from Hotel Management
Aug 28, 2019 by Hotel Management, Hotel Management
We sincerely apologize for not meeting your expectations, which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Please reconsider staying with us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
1 out of 5
by A verified traveler

Posted Aug 26, 2019
Place was disgusting, room was full of roaches and smelled horrible.
Comment from Hotel Management
Aug 26, 2019 by Hotel Management, Hotel Management
Thank you for your review. We apologize for the insects in your suite and are sorry for the odor you encountered. Our pest control provider has serviced the hotel, and we are working with our housekeeping team to ensure procedures are being followed to prevent such issues in the future. We value your comments and hope to have another chance to prove ourselves. Sincerely, Hotel Management
1 out of 5
by A verified traveler from St. Petersburg

Posted Aug 18, 2019
After entering our room, within the first 5 minutes we saw several roaches and other bugs crawling on the counter and shower! We immediately went to the front desk and wanted to check out and be refunded, however, the front desk and manager stated that we would get nothing if we left since I sat on the bed upon everting the room so it is considered a “used room”. I would definitely not want to stay there again or recommend it to anyone. They need to treat the rooms for insects! Also our shower was very moldy and need of repair. I really just wanted my money back and did NOT want to stay the night in the big infested room!!
Comment from Hotel Management
Aug 19, 2019 by Hotel Management, Hotel Management
Please accept our apologies for the issues you encountered in your room and regret the disappointing stay you had with us. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of delivering a well-maintained room to each of our future guests. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
1 out of 5
by A verified traveler

Posted Aug 8, 2019
Roaches Filthy carpet- my feet were black after walking on it. Senior with back issues - did not accommodate by delivery of kitchen wares.
Comment from Hotel Management
Aug 9, 2019 by Hotel Management , Hotel Management
Thank you for sharing your experience. We are sorry for you were unaware of our kitchenware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Your feedback regarding the cleanliness issue has been shared with our housekeeping team to be more diligent in their work. We hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management