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Hotel RIU Plaza España

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
79 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Plaza de España
    1 min walk
  • Popular Location
    Gran Via Street
    2 min walk
  • Restaurant
    Bar Selva
    2 min walk
  • Restaurant
    Restaurante Siam
    3 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    24 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-09-18. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Located in Madrid's Moncloa-Aravaca neighborhood, Hotel RIU Plaza España is in the city center and near a metro station. Royal Palace and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Almudena Cathedral and Puerta del Sol. Looking to enjoy an event or a game? See what's going on at Vicente Calderon Stadium or Santiago Bernabeu Stadium.

    What's nearby

    • Popular Location
      Plaza de España - 1 min walk
    • Popular Location
      Gran Via Street - 2 min walk
    • Popular Location
      Lope de Vega Theatre - 4 min walk
    • Popular Location
      Royal Palace - 12 min walk
    • Popular Location
      Principe Pio - 14 min walk

    Getting around

    • Plaza de Espana Station - 2 min walk
    • Madrid Principe Pio Station - 13 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive

    Restaurants

    • Lobby Bar — 1 min walk
    • Sky Bar — 1 min walk
    • Bar Selva — 2 min walk
    • Restaurante Siam — 3 min walk
    • Café de Chinitas — 4 min walk

    About this property

    Hotel RIU Plaza España

    Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour fitness center, a rooftop terrace, and a seasonal outdoor pool. All 585 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and flat-screen TVs with satellite channels. Guests will also find rainfall showerheads, hair dryers, and safes.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Food and Drink

    • Food and drink
    • Free buffet breakfast available daily 7 AM–10 AM
    • 1 restaurant
    • 2 bars/lounges

    Things to do

    • Pool
    • Fitness center/gym

    Family friendly

    • Refrigerator
    • Outdoor pool
    • Free WiFi

    Conveniences

    • Elevator/lift

    Guest Services

    • Luggage storage
    • 24-hour front desk
    • Daily housekeeping
    • Concierge
    • Multilingual staff

    Business Services

    • Conference space
    • Business Center

    Outdoors

    • Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Accessible bathroom
    • Roll-in shower

    Room amenities

    Bedroom

    • Air conditioning
    • Heating

    Bathroom

    • Shower
    • Hair dryer
    • Private bathroom

    Entertainment

    • Flat-screen TV
    • Satellite channels

    Food and Drink

    • Coffee/tea maker
    • Refrigerator

    More

    • In-room safe
    • Desk

    Nearby things to do

    Activities

    Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

      Where to eat

      Where to eat
      Lobby Bar – Serves light fare daily.
      Sky Bar – Rooftop bar. Serves light fare daily.
      4.4

      Excellent

      5 - Excellent
      50
      4 - Good
      18
      3 - Okay
      5
      2 - Mediocre
      3
      1 - Poor
      3
      4.6
      Cleanliness
      4.3
      Service and Staff
      4.3
      Amenities
      4.5
      Property condition

      5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Sep 2019

      5/5 Excellent

      The hotel is nice and the breakfast too. The location is excellent. Wifi is good. Service is good.

      Stayed 1 night in Sep 2019

      1/5

      I've stayed at Riu's all over the world and this has been my worst experience ever. They call this a 4 star hotel, however there is no concierge and no room service. On a more basic level, if you call reception from the room, no one will answer. Then you go down to the front desk in person to ask why no one is answering the phone and they tell you that person is at lunch. The breakfast they offer is amazing. The rooms are nice and hotel is beautiful, however service and maintenance are terrible. Our entire floor on the hotel had no hot water. Once again, no one answered the phone, so we had to go downstairs personally to complain. Once down there, we were joined by other people from our floor for the same complaint. People at front desk said they were sorry for not picking up the phone, but they were busy. The hallways outside the rooms are not well kept. They don't seem to vacuum the floors outside the rooms at all. You will arrive to your room with debris on the floor in front of it almost on a daily basis. The hallways are concrete with a super thin layer of carpet, so you hear people walking outside your room. What they call a pool on the upper floor is the size of a large jacuzzi and closed for private events when we were staying there. They gym is small, has no free weights and no ventilation. I tried to voice all these opinions to management before writing here, but their response was to call Expedia, "my booking agent" to complain. Won't stay here again ever.

      Stayed 1 night in Sep 2019

      4/5 Good

      Obviously a new hotel....the team are still settling down. The biggest issue is the front desk: incredibly slow, and a huge backlog. Need more staff on duty, and you need to simplify the incredibly bureaucratic process. Also, the lifts are nuts - the software is rubbish.

      Stayed 4 nights in Sep 2019

      5/5 Excellent

      Great location. The breakfast buffet is amazing. Very helpful staff. Rooms are big and clean

      Stayed 3 nights in Sep 2019

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