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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
Superior Room
269 square feet
1 Queen Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Duplex, 1 Queen Bed
Room with view
344 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
431 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
344 square feet
1 Double Bed 2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Madrid hotel in Literary Quarter, walk to Puerta del Sol

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Business center
Laundry facilities

Location

This family-friendly Madrid hotel is located in the historical district, within a 10-minute walk of Puerta del Sol and Prado Museum. Plaza Mayor and Plaza de Cibeles are also within 15 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Hotel Features

Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.

Room Amenities

All 96 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Urban features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and a meeting room. Event facilities measure 3240 square feet (301 square meters). This Art Deco hotel also offers a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Urban is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Year Built - 2005
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Pool sun loungers
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Limo or Town Car service available
  • Smoke-free property
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 301
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 3240
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 96
  • One meeting room
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Urban offers 96 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Hair dryer (on request)
  • Daily housekeeping
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Phone
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • LCD TV
  • Bathtub or shower
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • DVD player
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers

Where to Eat

CEBO - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Glass Mar - This tapas bar specializes in Mediterranean cuisine. Open select days.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 33 per pet, per night
  • Up to 33 lbs

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 27 per night
  • Pet fee: EUR 33 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Urban Hotel
  • Urban Hotel Madrid
  • Urban Madrid
  • Madrid Urban Hotel
  • Hotel Urban Madrid

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

The seasonal pool will be open from June to September.

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