Star Rating
5 out of 5



4.6 / 5Wonderful
1,134 reviews


  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning


What's nearby

  • Popular Location
    Puerta del Sol
    4 min walk
  • Popular Location
    Thyssen-Bornemisza National Museum
    5 min walk
  • Restaurant
    El Inti de Oro
    1 min walk
  • Restaurant
    La Venencia
    2 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    17 min drive
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Your dates need to occur after 2019-09-16. Try updating your dates to see prices for your trip.

    About this area


    In the city center, Urban is in Madrid's Literary Quarter neighborhood, an area with good shopping. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and travelers looking to shop may want to visit Gran Via Street and El Rastro. Traveling with kids? Don't miss Madrid Zoo Aquarium, or check out an event or a game at Vicente Calderon Stadium. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Puerta del Sol - 4 min walk
    • Popular Location
      Thyssen-Bornemisza National Museum - 5 min walk
    • Popular Location
      Gran Via Street - 6 min walk
    • Popular Location
      Prado Museum - 8 min walk
    • Popular Location
      Plaza de Cibeles - 10 min walk

    Getting around

    • Sevilla Station - 3 min walk
    • Madrid Recoletos Station - 15 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive


    • CEBO — 1 min walk
    • Glass Mar — 1 min walk
    • El Inti de Oro — 1 min walk
    • La Venencia — 2 min walk
    • Volapié — 3 min walk

    About this property


    Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. All 96 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.

    Property amenities


    • Available in all rooms: Free WiFi, Free wired Internet
    • Available in some public areas: Free WiFi


    • Parking (limited spaces)
    • Self parking (surcharge)

    Food and Drink

    • Food and drink
    • Breakfast available for a fee: EUR 26 per person
    • 3 restaurants
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • Pool
    • Fitness center/gym


    • Elevator/lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Daily housekeeping
    • Multilingual staff
    • Porter/bellhop

    Business Services

    • Conference space
    • Meeting Rooms
    • Business Center


    • Terrace


    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • In-room accessibility

    Room amenities


    • Premium bedding
    • Air conditioning
    • Cribs available


    • Bathrobes
    • Private bathroom
    • Hair dryer (on request)
    • Free toiletries


    • Flat-screen TV
    • Satellite channels

    Food and Drink

    • Coffee/tea maker
    • Refrigerator


    • In-room safe
    • Iron/ironing boards
    • Desk

    Nearby things to do


    Recreational amenities at the hotel include an outdoor pool and a fitness center.

      Where to eat

      Where to eat
      CEBO – Restaurant offering Mediterranean cuisine. Serves lunch and dinner on select days.
      Glass Mar – Tapas bar offering Mediterranean cuisine. Open on select days.


      5 - Excellent
      4 - Good
      3 - Okay
      2 - Mediocre
      1 - Poor
      Service and Staff
      Property condition

      5/5 Excellent

      This hotel location is ideal as it's close to everything! The staff are helpful with restaurant recommendations and are super friendly. The room was clean and spacious. I love how the bathroom has a separate toilet. The elevators overlook the lobby and artwork. The pool is smaller than the photos but still spacious enough for about 12 people. There's a bar and you can charge drinks to your room. The roof top bar and patio is really nice. Room service is 24 hours. My only issue with this hotel is the outside noise during the middle of the night. On Saturday night I was awoken at 2am from the trash truck collecting all of the glass recycling nearby. It was super loud as the glass was breaking when it was being thrown into the truck. Otherwise, it was a great visit and I highly recommend!

      Stayed 4 nights in Sep 2019

      5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 4 nights in Aug 2019

      4/5 Good

      Great location. Staff suggestions are okay, do your research before you come.

      Stayed 3 nights in Sep 2019

      5/5 Excellent

      Lovely hotel, best staff in the world.

      Brilliant. The staff could not have been any better. I have stayed in hundreds of hotels all over the world and the staff at Hotel Urban are the best I have ever met!

      Stayed 3 nights in Sep 2019

      5/5 Excellent

      Nice hotel in a nice area. Staff was very attentive and quick to respond to our needs and concerns.

      Stayed 3 nights in Aug 2019

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