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Expedia Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Deluxe Suite, Pool Access (with Jacuzzi, Pool View)
597 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Deluxe Suite, Garden View (with jacuzzi)
597 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Club Room - Pool Access, Pool View
635 square feet
1 King Bed and 3 Twin Bunk Beds 2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Family Room
635 square feet
1 King Bed and 3 Twin Bunk Beds 2 Double Beds and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite (with 2 Jacuzzis)
656 square feet
2 Double Beds and 1 Queen Sofa Bed 1 King Bed and 1 Queen Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite With Jacuzzi and Outdoor Shower
700 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 12 outdoor swimming pools

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Babysitting or childcare (surcharge)

Location

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course, and Punta Esmeralda Beach. Mamitas Beach Club and Playa del Carmen Main Beach are also within 6 mi (10 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.

Room Amenities

All 674 rooms boast private spa tubs and offer free WiFi and balconies. Sitting areas and coffee makers are standard, as are plasma TVs with satellite channels.

Languages Spoken

  • English

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Grand Riviera Princess All Suites Resort & Spa All Inclusive

Prolongacion 5ta Avenida, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Access to onsite clubs
  • Onsite live performances

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Room service
  • Childcare
  • Spa/beauty facilities and services

  • Access to onsite clubs included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • Surcharge for premium food items
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • All non-motorized water sports included
  • Onsite live performances included
  • Room service not included

Hotel Amenities

Grand Riviera Princess All Suites Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Riviera Princess All Suites Resort & Spa All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 9 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Guests can use the outdoor pool at a partner property. Onsite self parking is complimentary.

Grand Riviera Princess All Suites Resort & Spa All Inclusive has designated areas for smoking.

  • Express check-in
  • Number of outdoor pools - 12
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Swimming pool
  • Conference space size (meters) - 504
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 6
  • Total number of rooms - 674
  • Number of floors - 3
  • Tennis on site
  • Barbecue grill(s)
  • Beach bar
  • Coffee/tea in common areas
  • Rooftop terrace
  • Number of bars/lounges - 9
  • Full-service spa
  • Water park access (surcharge)
  • Beach umbrellas
  • Swim-up bar
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2007
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Children's club (free)
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Number of restaurants - 9
  • Conference space size (feet) - 5425
  • Beach towels
  • Spa tub
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 12
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 6
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Russian

Parking

Free self parking

Room Amenities

Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 air-conditioned accommodations with private spa tubs and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 30-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • In-room childcare (surcharge)
  • Phone
  • Turndown service
  • Free bottled water
  • Desk
  • Ceiling fan
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • In-room safe
  • Number of bathrooms - 1
  • Private spa tub
  • Separate sitting area
  • Satellite TV service
  • Balcony
  • Rollaway/extra beds (free)

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.

Buffet Verde - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Vaquería - This theme restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

La Fondue - This theme restaurant serves dinner only. Reservations are required. Open daily.

Nearby Things to Do

Outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Basketball on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Motor boating on site
  • Scuba diving nearby

Spa Services

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No cribs (infant beds) available

Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Riviera Princess All Suites All Inclusive Playa del Carmen
  • Riviera Princess Suites Inclu

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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