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Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Family Suite, Oceanfront (Tierra)
Room with view
624 square feet
1 Double Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Suite, Garden Area
570 square feet
2 Queen Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite
1356 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite, Ocean View
Room with view
603 square feet
2 Queen Beds and 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite (River)
657 square feet
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Room, Oceanfront (Swim Up)
Room with view
624 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Suite, Oceanfront
Room with view
570 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Room, Garden Area (Swim Up)
624 square feet
2 Queen Beds 1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 11 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business center
Laundry facilities

Location

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xplor Theme Park and Xcaret Eco Theme Park. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 6 mi (10 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.

Room Amenities

All 900 individually decorated rooms provide free WiFi, free wired Internet, and iPads. Conveniences include living rooms and dining areas, and guests will appreciate thoughtful touches like free minibar items and pillow menus.

Languages Spoken

  • English

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Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive features a full-service spa, 11 outdoor swimming pools, an outdoor tennis court, and a waterslide. Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and a swim-up bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. This luxury property also offers a children's pool, a 24-hour fitness center, and spa services. A roundtrip airport shuttle (available 24 hours) and a theme park shuttle are complimentary for guests. Complimentary valet parking is available on site.

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive is a smoke-free property.

  • Waterslide
  • Number of outdoor pools - 11
  • Free theme park shuttle
  • Elevator
  • Free airport transportation
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 900
  • Number of floors - 6
  • Number of buildings/towers - 6
  • Barbecue grill(s)
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Swim-up bar
  • Free breakfast
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2017
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 8
  • Ballroom
  • Laundry facilities
  • Beach towels
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 11
  • Children's pool
  • Waterslide
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers 900 air-conditioned accommodations with iPads and free minibar items. Rooms open to balconies or patios. These individually decorated accommodations have separate living rooms. Beds feature Egyptian cotton sheets. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Playa del Carmen property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Egyptian-cotton sheets
  • Refrigerator
  • Separate dining area
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Pillow menu
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Separate living room
  • Number of bedrooms - 1
  • In-room safe (laptop compatible)
  • Balcony or patio
  • Separate bedroom
  • Cable TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • Rainfall showerhead
  • iPad
  • Slippers
  • Shower only
  • Pay movies
  • Minibar (stocked, free items)

Where to Eat

A complimentary full breakfast is served each morning between 6 AM and 11 AM.

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

LA CANTINA - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

XIN GAO - This diner specializes in Japanese cuisine and serves dinner only. Reservations are required.

LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

MERCADO 360 - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Water skiing nearby
  • Rowing or canoeing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Kayaking on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, MULUK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Only service animals are allowed

Hotel Names

  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
  • Xcaret Mexico All Parks Tours All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
  • Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Promotions

Free Park Access Offer

Book a stay in any room or rate category, for travel anytime, and receive unlimited access to all Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, and Xenses theme parks, as well as Xenotes and Xichen tours, food and beverages, transportation between parks, and airport shuttle service.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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