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Expedia Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Privilege Honeymoon Junior Suite
409 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Privilege Junior Suite Adults Only
409 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
Select dates to see price
Privilege Honeymoon Maya Deluxe
409 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Maya Deluxe Garden View Adults Only
409 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Maya Deluxe Ocean View
Room with view
409 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only property on the beach

Popular property highlights

Free valet parking
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in Playa del Carmen, this beachfront property is in the entertainment district, 1.7 mi (2.7 km) from El Camaleon Mayakoba Golf Course, and 2.8 mi (4.5 km) from Tres Rios Ecopark. Maroma Beach and Grand Coral Golf Riviera Maya are also within 6 mi (10 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale All Inclusive Adults Only's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Room Amenities

All 320 rooms offer free WiFi, furnished balconies, and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service, and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Room service during certain hours
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Hotel Amenities

Ocean Maya Royale All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale All Inclusive Adults Only features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a spa tub. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2012 square feet (187 square meters) include conference space. This all-inclusive property also offers a fitness center, a sauna, and a terrace. Complimentary self parking and valet parking are available on site.

Ocean Maya Royale All Inclusive Adults Only is a smoke-free property.

  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Number of bars/lounges - 5
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Swim-up bar
  • Spa treatment room(s)
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Coffee shop or café 1
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Free valet parking
  • Sauna
  • Computer station
  • Smoke-free property
  • Conference space size (meters) - 187
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 6
  • Concierge services
  • Conference space size (feet) - 2012
  • Gift shops or newsstand
  • Shopping on site
  • Ballroom
  • Outdoor tennis court
  • Banquet hall
  • Pool umbrellas
  • Spa tub
  • Total number of rooms - 320
  • One meeting room
  • Number of floors - 2
  • Wedding services
  • Number of buildings/towers - 32
  • Tennis on site
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Ocean Maya Royale All Inclusive Adults Only offers 320 accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Furnished balcony
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Desk
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Shower only
  • Satellite TV service

Where to Eat

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Volleyball on site

Spa Services

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 4
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Swedish massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Minimum guest age is 18

Caters to adults only

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 20 per accommodation, per night
  • Sanitation services: MXN 20 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: MXN 650 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • All Inclusive Ocean Maya Royale
  • Maya Ocean
  • Maya Ocean Royale
  • Ocean Maya
  • Ocean Maya Royale
  • Ocean Maya Royale All Inclusive Adults All-inclusive property
  • Ocean Maya Royale All Inclusive Playa del Carmen
  • Ocean Maya Royale Playa del Carmen
  • Ocean Royale
  • Ocean Royale Maya
  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Ocean Maya Royale Hotel Playa Del Carmen
  • Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
  • Ocean Maya Royale All Inclusive Adults Playa del Carmen
  • Ocean Maya Royale Inclusive A
  • Ocean Maya Royale All Inclusive Adults Only Playa del Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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