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Expedia Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Three Bedroom Penthouse Resort Residence
1356 square feet
3 King Beds
Room sleeps 6 guests
(up to 2 children)
Select dates to see price
Other room types
One Bedroom Penthouse Resort Residence
1119 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Two Bedroom Penthouse Resort Residence
1280 square feet
1 King Bed and 2 Double Beds 2 King Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
One Bedroom Swim-Up Resort Residence
710 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
Select dates to see price
One Bedroom Resort Residence
710 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Two Bedroom Resort Residence
1151 square feet
1 King Bed and 2 Double Beds 2 King Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Three Bedroom Resort Residence
1550 square feet
3 King Beds
Room sleeps 6 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Garden View
527 square feet
2 Double Beds 1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel on the beach, with 7 outdoor swimming pools

Popular property highlights

Free valet parking
24-hour business center
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course, and Quinta Avenida. Punta Esmeralda Beach is 2.1 mi (3.5 km) away.

Hotel Features

Catch some rays at the beach or spend the day relaxing at The Fives Azul Beach Resort, Gourmet All Inclusive by Karisma's full-service spa. Then enjoy a meal at one of the hotel's 13 restaurants.

Room Amenities

All 577 rooms feature thoughtful touches like free minibar items and bathrobes, along with conveniences such as sitting areas and coffee makers. Balconies or patios and iPod docks are standard, as are LCD TVs with cable channels.

Languages Spoken

  • English

Show all languages

The Fives Azul Beach Resort, Gourmet All Inclusive by Karisma

Fraccionamiento El Limonar, Xcalacoco, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Scuba-diving certification
  • Scuba-diving excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Taxes included
  • 24-hour room service
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Airport transfers not included
  • All food and beverages included
  • Scuba diving excursions not included
  • Surcharge for premium or imported alcoholic beverages
  • Scuba diving certification not included
  • Surcharge for bottled wine
  • All available beverages included
  • Surcharge for bottled liquor
  • Scuba lessons included
  • Activities/services from independent operators not included
  • All onsite activities, and facilities and equipment included
  • Offsite tours not included
  • Theme parties included
  • Snorkeling included

Hotel Amenities

The Fives Azul Beach Resort, Gourmet All Inclusive by Karisma is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Fives Azul Beach Resort, Gourmet All Inclusive by Karisma you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 13 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 poolside bars and 10 bars/lounges. Public areas are equipped with wireless Internet access (surcharge). This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

The Fives Azul Beach Resort, Gourmet All Inclusive by Karisma has designated areas for smoking.

  • Free use of nearby fitness center
  • Barbecue grill(s)
  • Picnic area
  • Shopping center shuttle (surcharge)
  • Number of outdoor pools - 7
  • Elevator
  • Number of bars/lounges - 10
  • Number of poolside bars - 3
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Beach sun loungers
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • WiFi (surcharge)
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Number of restaurants - 13
  • 24-hour business center
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Outdoor tennis courts - 2
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Spa tub
  • 24-hour fitness facilities
  • Total number of rooms - 577
  • One meeting room
  • Arcade/game room
  • Wedding services
  • Tennis on site
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 7
  • Children's pool
  • Supervised childcare/activities (free)
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • French
  • German
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

The Fives Azul Beach Resort, Gourmet All Inclusive by Karisma offers 577 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Playa del Carmen hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Air conditioning
  • Connecting/adjoining rooms available
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Balcony or patio
  • Separate bedroom
  • Cable TV service
  • Room service (24 hours)
  • Premium TV channels
  • Access via exterior corridors
  • WiFi (surcharge)
  • DVD player
  • In-room childcare (surcharge)
  • Designer toiletries
  • In-room massage available
  • Premium bedding
  • Separate sitting area
  • Shower only
  • iPod docking station
  • Minibar (stocked, free items)

Where to Eat

SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.

Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.

AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Tennis lessons on site
  • Cave exploring/spelunking nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing nearby
  • Parasailing on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

VASSA SPA has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Azul Fives
  • Azul Fives Hotel
  • Azul Fives Hotel Karisma Playa del Carmen
  • Azul Fives Karisma
  • Azul Fives Karisma Playa del Carmen
  • Fives Hotel
  • Hotel Azul Fives
  • Karisma Azul Fives
  • Azul Fives By Karisma Hotel Playa Del Carmen
  • Azul Fives Hotel Karisma All Inclusive Playa del Carmen
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  • Azul Beach Resort Fives Playa Carmen Karisma
  • Azul Beach Resort Fives Karisma
  • Azul Beach Fives Playa Carmen Karisma
  • Fives Azul Beach Resort Karisma Gourmet All Inclusive
  • Fives Azul Beach Karisma Gourmet All Inclusive Playa del Carmen
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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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