Ratings based on 1,019 Verified Reviews

3.8 out of 5
82% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 12, 2019
Very noisy. Could hear neighbors TV, bathroom fan, loud child.
Comment from Hotel Management
Oct 14, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. I apologize that your accommodations were less than satisfactory. We here at the GreenTree Inn Prescott Valley hope that you stay with us again in the near future to see the improvements we will be introducing. In Hospitality, Tim Beal | General Manager
5 out of 5
by A verified traveler

Posted Sep 30, 2019
I Liked the room and the food. I dident like the tv service.
Comment from Hotel Management
Sep 30, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
4 out of 5
by A verified traveler from Arizona

Posted Sep 27, 2019
Room was very clean and appeared to have been updated. Had fridge, microwave, and Keurig. Bed was comfortable with adequate amount of pillows. Minor fixes needed, like one lamp was missing it’s turn on knob, and the toilet seat was loose. Nothing of significance. We used the jacuzzi and it was one of the cleanest I’ve seen in a property. Parking is scarce, but fortunately we always had a space. There’s a Denny’s next door, which is convenient. Property is located next to a busy road, but once in your room, the noise is much quieter. I would definitely stay here again.
Comment from Hotel Management
Sep 30, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
3 out of 5
by A verified traveler from Tucson AZ

Posted Sep 27, 2019
Bathroom floor was not clean. Carpet was torn. We had a 1/2 inch space under the door that maintenance had to put a new sweep . Door Bolt lock plate was too high and the bklt lock would not close.
Comment from Hotel Management
Sep 27, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. I apologize that your accommodations were less than satisfactory. I will bring this to the attention of my maintenance team as they are currently in the midst of renovation projects. We do hope that you give us another opportunity to accommodate your needs and remedy any of the mishaps that took place on your last visit. In Hospitality, Tim Beal | General Manager
4 out of 5
by A verified traveler

Posted Sep 23, 2019
Comment from Hotel Management
Sep 24, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
5 out of 5
by A verified traveler

Posted Sep 20, 2019
Super easy! Nice location. Great staff. Got me in early Thanks!
Comment from Hotel Management
Sep 23, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
3 out of 5
by A verified traveler

Posted Sep 9, 2019
Comment from Hotel Management
Sep 18, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
5 out of 5
by A verified traveler from Cave Creek

Posted Aug 27, 2019
I love how relaxed and friendly they are!! The breakfast is great!! Something for everyone!
Comment from Hotel Management
Aug 27, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
4 out of 5
by A verified traveler

Posted Aug 26, 2019
Comment from Hotel Management
Aug 26, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us. We look forward to future stays from you and hope you enjoy our improvements as well. In Hospitality, Tim Beal | General Manager
3 out of 5
by A verified traveler

Posted Aug 25, 2019
The walls and ceiling are thin with insulation so bring a noise making device to be able to sleep. Someone who smoked came in to clean our room which made it stink from cigarette smoke. The pillows are terrible so bring your own. Breakfast was great and the staff was awesome. Owners need to put more money in upgrades.
Comment from Hotel Management
Aug 26, 2019 by Tim, Hotel Management
Dear Valued Guest,Thank you for taking the time to review our property. I apologize that your accommodations were less than satisfactory. I will be bringing this review up in our next meeting to increase guest satisfaction. We here at the GreenTree Inn Prescott Valley hope that you stay with us again in the near future to see the improvements we will be introducing. In Hospitality, Tim Beal | General Manager