Ratings based on 769 Verified Reviews

4.3 out of 5
71% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Diego

Posted Sep 5, 2019
Loved all the restaurants, the coffee shop, the pools, and the nightly entertainment, but I was disappointed that all the pools close at 7 pm. That is way too early!
Comment from Hotel Management
Sep 5, 2019 by Online Communications Manager , Hotel Management
Dear guest Thank you for sharing your experience with us and I look forward to welcoming you back in the near future. Luxury Regards
5 out of 5
by A verified traveler from Waldorf, Md

Posted Sep 3, 2019
I loved the property and plan to do more vacationing there!
Comment from Hotel Management
Sep 4, 2019 by Online Communications Manager , Hotel Management
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
5 out of 5
by A verified traveler from Chicago

Posted Sep 3, 2019
I LOVED everything about this resort. It was my first time in Mexico and I couldn’t ask for anything more. This place is a solo travelers dream! The welcome drink, the room, the foam party at the pool, the drinks, and the sea bass at the seafood restaurant were all my favorite things. I met so many cool people at the pool. It definitely is the best hang out spot at the property if you want to meet cool people to hang out with. I’ll be going back for sure!
Comment from Hotel Management
Sep 3, 2019 by Online Communications Manager , Hotel Management
Dear Troy Comments like yours constitute some good motivation for us to keep working to achieve our guests’ satisfaction. It will be a great pleasure to welcome you once again for another luxury holiday. Luxury Regards
5 out of 5
by A verified traveler

Posted Aug 31, 2019
We really enjoyed the swim up rooms, the depth of the pools was perfect.
Comment from Hotel Management
Sep 2, 2019 by Online Communications Manager , Hotel Management
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
5 out of 5
by A verified traveler

Posted Aug 23, 2019
Everything was great! Especially the food and the services provided.
Comment from Hotel Management
Aug 26, 2019 by Online Communications Manager , Hotel Management
Dear guest We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises and we hope this will not be your last visit. Luxury regards
5 out of 5
by A verified traveler from Austin, TX

Posted Aug 22, 2019
It was a beautiful resort. Will definitely go back.
Comment from Hotel Management
Aug 26, 2019 by Online Communications Manager , Hotel Management
Dear guest Thank you for all your kind words and the good promotion we may from them. We hope to receive you again for another memorable vacation. Luxury Regards
5 out of 5
by A verified traveler from Milwauee

Posted Aug 21, 2019
It was super clean, the staff was very attentive, polite and happy. There was always someone around to make sure you were doing well/ask if you needed anything. I never felt rushed/stressed - we never had to wait for a meal, or stress about getting a pool lounge chair. Everything was very relaxing, and I would recommend the Hideaway
Comment from Hotel Management
Aug 21, 2019 by Online Communications Manager , Hotel Management
Dear Ally We are very pleased to read you had such a wonderful experience at our Resort. Thank you very much for sharing your experience with us. We hope to welcome you soon back in Hideaway at Royalton.
5 out of 5
by A verified traveler

Posted Aug 20, 2019
Comment from Hotel Management
Aug 20, 2019 by Online Communications Manager , Hotel Management
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
5 out of 5
by A verified traveler

Posted Aug 19, 2019
Comment from Hotel Management
Aug 20, 2019 by Online Communications Manager , Hotel Management
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards
5 out of 5
by A verified traveler

Posted Aug 17, 2019
Comment from Hotel Management
Aug 20, 2019 by Online Communications Manager , Hotel Management
Dear guest We would like to extend our thanks for your visit. Hoping to receive you again in sunny at Hideaway at Royalton. Luxury regards