Ratings based on 2,461 Verified Reviews

4.8 out of 5
90% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 23, 2019
It was in a great location. Nice staff. Very helpful staff. There exchange rate was good. The morning breakfast was good. Fast service.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2019
5 out of 5
by A verified traveler

Posted Aug 22, 2019
Was clean and modern. Good location. Breakfast was great. Upstairs rooftop restaurant was difficult to get outside table. Seemed to be reserved for locals.
5 out of 5
by A verified traveler from London

Posted Aug 20, 2019
The Hotel was Modern and Clean. The staff were excellent.
5 out of 5
by A verified traveler from Toronto

Posted Aug 18, 2019
Great location, walkable from Roma Termini train station. Elegant, clean, and welcoming with great staff. Highly recommended!
5 out of 5
by A verified traveler

Posted Aug 16, 2019
Elisa was terrific at the front desk. Adi was a very friendly and helpful bellman. The room service was quick and any request we made to The front desk was answered and provided promptly. The breakfast included is really nice and well supplied/displayed with options for diverse cultures. He room service food selection and quality was poor. The spa area is really enjoyable and well designed.
5 out of 5
by A verified traveler from Toronto

Posted Aug 13, 2019
Great rooms, excellent shower, excellent breakfast with lots of freebies. Great location short walk to Termini, Spanish steps and Trevi. Will return!!
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Excellent service and facilities. Excellent location.
3 out of 5
by A verified traveler

Posted Aug 11, 2019
Comment from Hotel Management
Aug 13, 2019 by Aldo, Hotel Management
Dear Guest, First of all, thank you for choosing us and for providing your evaluation. We are saddened to learn that your experience was not up to par with your expectations. Especially saddened to have missed the opportunity to recover any disappointment while staying with us, because we would have certainly tried anything to turn things around and offer an experience worthy of our high standards of hospitality. In the hope of having you back again in the near future, we remain positive to be able to provide a better stay next time. Arrivederci, Aldo Iacovone Guest Relations Manager
5 out of 5
by A verified traveler

Posted Aug 10, 2019
Very pleased with excellent service. Friendly and professional. The top one. Impressive!!!