Ratings based on 1,502 Verified Reviews

4.4 out of 5
91% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 24, 2019
5 out of 5
by A verified traveler from Chicago

Posted Aug 21, 2019
Everything was excellent! Property, staff, location, and the amenities. The Sunshine Grille was amazing! Great food and staff! We will recommend the hotel and Grille to anyone going.
Comment from Hotel Management
Aug 22, 2019 by HotelMgmt, Hotel Management
Your enthusiastic praise delights us, and we are thrilled that you enjoyed our beautiful resort, friendly service, convenient setting, and value-added extras. I will share your terrific comments about our amazing restaurant with the manager, and we would love to welcome you back to the Sunshine Suites Resort anytime for another five-star getaway!
3 out of 5
by A verified traveler

Posted Aug 21, 2019
Comment from Hotel Management
Aug 22, 2019 by HotelMgmt, Hotel Management
It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit.
4 out of 5
by A verified traveler

Posted Aug 21, 2019
Comment from Hotel Management
Aug 22, 2019 by HotelMgmt, Hotel Management
Thank you for choosing to stay with us and for leaving a great rating! We hope it won't be long before we see you back through our doors.
5 out of 5
by A verified traveler

Posted Aug 19, 2019
Comment from Hotel Management
Aug 20, 2019 by HotelMgmt, Hotel Management
Your perfect score has brightened our day, thank you! Come back soon!
5 out of 5
by A verified traveler

Posted Aug 18, 2019
1st time to stay at Sunshine. Definitely recommend
Comment from Hotel Management
Aug 19, 2019 by HotelMgmt, Hotel Management
We're absolutely thrilled to have won you over on your first visit to the Sunshine Suites Resort. Please visit us again soon!
5 out of 5
by A verified traveler

Posted Aug 14, 2019
Comment from Hotel Management
Aug 15, 2019 by HotelMgmt, Hotel Management
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us!
4 out of 5
by A verified traveler from IOWA

Posted Aug 13, 2019
THE PROPERTY WAS BEAUTIFUL AND WELL TENDED. THE FOOD , DRINKS AND STAFF AT THE RESTURANT WERE EXCEPTIONAL.ALL OF THE STAFF WAS VERY FRIENDLY. WE LOVED BEING ABLE TO ACCESS AMENITIES AT THE WESTIN ACROSS THE STREET. THE RESORT HAD GOOD RESTURANTS WITHIN WALKING DISTANCE AND THE PUBLIC BUS STOP NEARBY. MY ONLY COMPLAINT WOULD BE THE LACK OF VARIETY ON THE CONTINENTAL BREAKFAST.
Comment from Hotel Management
Aug 14, 2019 by HotelMgmt, Hotel Management
Thank you for your wonderful praise! We're thrilled that our relaxing grounds, delicious dining, fun amenities, and terrific location pleased you. Our daily breakfast offers many choices from pastries/yogurt/fruit and many more, and while we rotate our pastries daily, we regret that these options did not impress you. We hope to welcome you back soon so we can work to earn that fifth star!
5 out of 5
by A verified traveler

Posted Aug 13, 2019
The property was amazing. The staff was very friendly and outstanding.
Comment from Hotel Management
Aug 14, 2019 by HotelMgmt, Hotel Management
Our staff is passionate about caring for our guests and they will be overjoyed by your lovely comments! Thank you for your five-star rating and we hope to serve you again soon at the Sunshine Suites Resort!
4 out of 5
by A verified traveler

Posted Aug 9, 2019
I like that they give access to Westin. Front desk made an effort to accommodate us in early check in. I didn’t like the shuttle service. Twice that we requested to pick us up from Westin but didn’t come.
Comment from Hotel Management
Aug 12, 2019 by HotelMgmt, Hotel Management
While it's terrific to hear that our helpful staff and exciting amenities pleased you, I apologize that the shuttle service wasn't as reliable as we aim for. I will share your comments with our team so your concerns can be addressed and we hope to host you again soon at the Sunshine Suites Resort!