Ratings based on 1,337 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2019
5 out of 5
by A verified traveler

Posted Jun 15, 2019
This resort is amazing! I loved everything about it! Having a direct access to the beach is a big plus and the activities they organize every day are very nice!
5 out of 5
by A verified traveler

Posted Jun 10, 2019
The Westin was newly updated, very clean, and the staff was so friendly and accommodating, especially the beach ambassadors, waitstaff, and front door greeters!
Comment from Hotel Management
Jun 12, 2019 by HotelMgmt, Hotel Management
What a lovely review of the Westin Grand Cayman Seven Mile Beach Resort & Spa! We're delighted by your warm praise for our beautiful property and exceptional staff, and we hope you'll come back soon!
2 out of 5
by A verified traveler

Posted Jun 10, 2019
Every day you need to pay 52 dollars for parking and wifi ,even if you didn’t use it. The room is not clean,they just organized the room well. I am very disappointed it’s smell bad all day long.
Comment from Hotel Management
Jun 12, 2019 by HotelMgmt, Hotel Management
It's surprising and disappointing to hear that your recent stay failed to meet your expectations. In addition to complimentary parking and high-speed internet access, the resort fee also includes many exciting activities and amenities, such as Stand-Up Paddleboard, Beach Yoga, movie nights, kids' activities, Beach Ambassadors and so many more. I regret that this wasn't communicated more effectively to you, and we hope to have another chance to change your impression of us!
5 out of 5
by A verified traveler

Posted Jun 9, 2019
Very friendly and helpful staff, quiet and peaceful place
Comment from Hotel Management
Jun 11, 2019 by HotelMgmt, Hotel Management
Your kind comments and five-star rating for the Westin Grand Cayman Seven Mile Beach Resort & Spa is a thrill, and we appreciate the time it took to share your feedback. Please visit us again soon!
4 out of 5
by A verified traveler

Posted Jun 9, 2019
Comment from Hotel Management
Jun 11, 2019 by HotelMgmt, Hotel Management
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you!
4 out of 5
by A verified traveler

Posted Jun 6, 2019
I liked the pool area and beach area. The only thing I didn’t like is that our room had a parking lot view.
Comment from Hotel Management
Jun 8, 2019 by HotelMgmt, Hotel Management
It's wonderful to hear that our relaxing pool and beautiful Seven Mile Beach impressed you, though we regret that the view from your room wasn't what you hoped. When you return, please allow us to host you in accommodations more in line with your expectations, and we hope to welcome you back soon to the Westin Grand Cayman Seven Mile Beach Resort & Spa!
1 out of 5
by A verified traveler

Posted Jun 6, 2019
Comment from Hotel Management
Jun 6, 2019 by HotelMgmt, Hotel Management
We were sorry to see that your recent visit fell short of your expectations. It is our hope you’ll consider returning in the future so we may provide you with the quality of stay you deserved.
5 out of 5
by A verified traveler

Posted Jun 5, 2019
Comment from Hotel Management
Jun 5, 2019 by HotelMgmt, Hotel Management
We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!
5 out of 5
by A verified traveler

Posted Jun 2, 2019
Comment from Hotel Management
Jun 3, 2019 by HotelMgmt, Hotel Management
Thank you very much for your five-star rating and hope it won’t be long before we are welcoming you back to make more memories with us!