Ratings based on 1,041 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Lakeland.FL

Posted Oct 13, 2019
It was a wonderful experience except for the inconvenience of only one elevaxtor being operational during our stay.
4 out of 5
by A verified traveler

Posted Oct 12, 2019
Great location, great staff esp. front desk. Like many beach hotels, take a beating from usage
5 out of 5
by A verified traveler

Posted Oct 1, 2019
Love this place. Large rooms beautiful views..The kitchen is an excellent bonus.
Comment from Hotel Management
Oct 1, 2019 by BW NSB Team, Hotel Management
Thank you for your feedback!
5 out of 5
by A verified traveler

Posted Sep 23, 2019
Comment from Hotel Management
Sep 23, 2019 by BW NSB Team, Hotel Management
Thank you for your feedback!
3 out of 5
by A verified traveler

Posted Sep 22, 2019
Close to where I wanted to be. Nice view , Room smelled moldy, very noisy guests at 3am. Wanted to extend stay but price made me stay somewhere else. Room next to mine the guests were smoking on the balcony. Thought no smoking in hotel.
Comment from Hotel Management
Sep 23, 2019 by Alex Front Desk Manager, Hotel Management
Thank you for feedback!! We appreciate it, No smoking is allowed in the hotel or on any balcony. Please call the front desk if you ever have a neighbor smoking and we will address it immediately. We hope you choose to stay with us again in the future.
2 out of 5
by A verified traveler from The Villages, FL

Posted Sep 21, 2019
The beachfront location is nice but our room was infested with tiny ants crawling all over the bed. After two days the room was treated (they had no other king room to move us to) which got rid of the ants but brought out numerous cockroaches staggering across the carpet for the next two days. In addition there was only a single working elevator for both guest and staff in a nine floor hotel so there was always a lengthy wait, and of course there was no ice machine on our floor. The hotel was supposed to be non smoking but we had to leave the balcony we shared with the adjacent room because of all the marijuana smoke out there. Overall not a pleasant stay and they staff really didn’t try to help the situation. We won’t be returning soon. Very disappointing.
Comment from Hotel Management
Sep 22, 2019 by F.D.M. Alex, Hotel Management
We apologize for the inconveniences you experienced, this is not a regular occurrence for us. We hope you choose to stay with us again, so we can make it up to you with a great stay.
4 out of 5
by A verified traveler from Massachusetts

Posted Sep 9, 2019
I Loved the restaurant ..It was great evry morning for brekfast or lunch! Just beautiful overlooking the ocean!!
Comment from Hotel Management
Sep 9, 2019 by BW NSB Team, Hotel Management
Thank you so much for the wonderful compliments!
2 out of 5
by A verified traveler

Posted Aug 31, 2019
Comment from Hotel Management
Aug 31, 2019 by BW NSB Team, Hotel Management
Thank you for your feedback, we appreciate it
5 out of 5
by A verified traveler

Posted Aug 27, 2019
Awesome ocean view from our balcony. Great price. Friendly staff.
Comment from Hotel Management
Aug 28, 2019 by BW NSB Team, Hotel Management
Great thank you for your feedback!
4 out of 5
by A verified traveler

Posted Aug 26, 2019
Room had nice layout, but the rooms were a little worn.
Comment from Hotel Management
Aug 26, 2019 by BW NSB Team, Hotel Management
Thank you for your feedback