Ratings based on 28 Verified Reviews

4.6 out of 5
82% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Palisades Park, NJ

Posted Jul 30, 2019
Well kept. Amazing stay!! Very accommodating and pleasant. Close to all the attractions, yet very discreet location. Highly recommended
Comment from Hotel Management
Jul 31, 2019 by Robert, Hotel Management
Thank you. Behind the scenes is a group effort of 6 maintenance people and gardeners, 4 maids and 7 security guards. I love to send them positive reports.
4 out of 5
by A verified traveler

Posted Jul 13, 2019
Comment from Hotel Management
Jul 31, 2019 by Robert, Hotel Management
:( We will try to do better. We were completely full and you did not have one of our platinum level condominiums.
5 out of 5
by A verified traveler from Lynchburg

Posted Jun 7, 2019
This was our second visit to The Oaks and we love it. With 2 younger kids, the two bedroom condo provides us with the bedding and space to be comfortable. The staff is very friendly, the units are well equipped, and the grounds are quiet and safe. We will visit again.
Comment from Hotel Management
Jun 11, 2019 by Robert, Hotel Management
Thank you, Kelli! I have passed your positive comment to our staff. It is their hard work that makes good stays possible.
4 out of 5
by A verified traveler

Oaks stay

Posted Mar 27, 2019 on Hotels
The condo was great except the air conditioners in bed rooms didn't work very well The location was a little farther from the city center then expected
Comment from Hotel Management
Apr 2, 2019 by Robert Irvin, Hotel Management
I have asked our air conditioning technician to see if these units need to be replaced. We expect everything to work well. The Oaks is not the place to stay for people who want to be in the tourist center; rather it is for people who want peace, quiet and security away from the tourist center and with easy access to less traveled beaches.
4 out of 5
by A verified traveler

Not bad for one night...

Posted Mar 9, 2019 on Hotels
Great staff and really clean. There was no water pressure in the shower! So bad that we skipped showers ( wouldn’t be able to wash the shampoo off my hair). Ants are everywhere! Walking on the walls and everywhere else. Not walking distance to anything, you definitely need a car. 15 min drive to get to real nice beach town.
Comment from Hotel Management
Mar 13, 2019 by Robert Irvin, Hotel Management
We fixed the water pressure, it is windy right now in Guanacaste and a tree branch fell on an electric line up the hill that controls the water. Line repaired. We also fixed the ant issue and the next guest, who checked in right after you, confirmed that now there is no problem. It is very dry in Guanacaste this time of year and ants, which nest outdoors under bushes, go on the march looking for water. Maintenance found and eliminated the nest and we fumigated inside the condominium. As the map shows on Expedia (hotels.com) we are 10 to 15 minutes from Tamarindo and also from Playa Conchal, for snorkeling, and Playa Flamingo and Playa Grande are 20 minutes. People who are only staying one night often will be better off inside Tamarindo, unless you already know the area and prefer to stay here. People who are staying three nights or more will find it easier to explore all the beaches from their Oaks base, including surf beaches better than Tamarindo, provided you have a car.
5 out of 5
by A verified traveler

Posted Jan 14, 2019
Beautiful property , great pools and walking paths . Staff were very friendly would love to stay again!
Comment from Hotel Management
Jan 14, 2019 by Robert, Hotel Management
Thanks for your comment, our staff works daily to maintain our four pools, which along with our walking paths, outdoor gym and private dog park give our guests a lot to enjoy when they are not going to the beaches.
1 out of 5
by A verified traveler

Posted Jan 6, 2019
Not where the add said it was. It was not in tamarindo.
Comment from Hotel Management
Jan 10, 2019 by Robert Irvin, Hotel Management
It is a pity that this guest did not read the ad. He tried to cancel a nonrefundable reservation during New Year week on the way in from the airport, not cool. So everyone can read the ad, here it is. Tamarindo - View on map 3.5 miles to City center 3.5 miles to Tamarindo Beach
5 out of 5
by A verified traveler

Posted Dec 24, 2018 on Hotels
Comment from Hotel Management
Dec 25, 2018 by Robert, Hotel Management
Thank you for taking the time to review us! Our staff is working hard to make your stay enjoyable and on their behalf I appreciate your positive feedback.
5 out of 5
by A verified traveler from Kansas City, MO

Posted Jul 7, 2018
Beautiful condominiums close to everything. Nice staff. Very clean and well maintained.
Comment from Hotel Management
Jul 8, 2018 by Robert Irvin, Hotel Management
Thanks Jennifer. There are a lot of people working behind the scenes to keep things going, and I let them know about your review!
5 out of 5
by A verified traveler

Posted Jul 2, 2018 on Hotels
Very helpful staff and excellent service!
Comment from Hotel Management
Jul 3, 2018 by Robert, Hotel Management
Thanks!